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1

Bridge do not display HVEC (H256) video thumbnails

New Here ,
Sep 21, 2024 Sep 21, 2024

Bridge do not display HVEC (H256) video thumbnails, installed 3rd party (K-Lite) codecs etc, nothing worked up to now.

Any ideas how to resolve, or if HVEC is not supported is there an alternative software to Bridge?

TOPICS
Bug , Feature request , How to , Problem or error
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Adobe Employee ,
Sep 23, 2024 Sep 23, 2024

Hey there, 

 

As you already know, the Bridge does not support preview/playback of H.265 video formats.

 

 

Sharing a Community thread this may help you: 

https://adobe.ly/3MZuqQI

 

Thanks, 

Shivani 

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New Here ,
Sep 24, 2024 Sep 24, 2024

Hi,
Yes I read that old posts that H.265 was not supported. I just expected it to be resolved in the last 5 years!.

What use is a browsing tool when you can not see thumbnails of a very common video format?
If you google it, there are many discussions on what alternative software to use because of this problem.
You are just losing the edge

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Adobe Employee ,
Oct 16, 2024 Oct 16, 2024

Hi @roger_9703 ,

Thank you for reporting the issue to us. We’ve added this to our engineering issue pipeline.

Regards,
Bridge Team

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Community Beginner ,
Jan 04, 2025 Jan 04, 2025

its there any update on this? h.265 is almost universal at this point. Now industry and people are starting to move over to AV1. At this rate when the problem is fixed everyone will be on AV1 and bridge will still be behind the times. Its these small papercuts that seriously compound to make bridge a really sour product. It could be the go-to product for many, but these hurdles consistently trip up users since they are expected and basic functionality of almost every other competitor, basic file system, and related products.

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Explorer ,
Jan 19, 2025 Jan 19, 2025

adding a +1. C'mon Adobe Bridge team, this is basic stuff! And while you're at it, add "Clip Duration" to the list... I literally want to do two things with Bridge: Review a clip, and see how long it is. Neither of which I can do with h265 clips!

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New Here ,
Apr 27, 2025 Apr 27, 2025

Any update on this?  All the top gear supports this so for a monthly charge I expect Adobe/Bridge to as well.

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New Here ,
Aug 12, 2025 Aug 12, 2025
LATEST

Yo, I don't know how many millions of Google Pixel users there are out there in the world, but they are all recording vids in h.265
Please update this. 
All the players out there like VLC, PotPlayer and K-Lite Codec Pak support HEVC Video Extension
Why not Adobe Bridge?
It is essentially the bucket collector of all media by users. It's a swiss army knife
Why would you not support these now standard H.265 videos?

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