Bridge not loading any content on external Hard Drives

[Mark Lapwood]

Hi there, Adobe Bridge is currreenblty not loading any content on any of my external Hard Drives. I'm using Mac OS Ventura 13.2.1 on a 16" Mac Book Pro with M1 Max Apple Silicon Processor. 

Bridge shows the contents of the actual computers files, (icons or list) but nothing shows up on my external drives any more. 

I've tried restarting, ejecting and reconnecting drives, using disk utility to do 'first aid' on the Mac. Nothing is working. 

Any tips very welcome. Thanks, Mark  

[gary_sc]

This sounds like you've not given Bridge permission for Apple's protection. Simply, this is an Apple protection issue, not Adobe's issue. The following was written for someone who needed (the same) help with Acrobat, just substitute Bridge and see if this solves the problem.

Go into the System Preferences and select the Privacy & Security tab on the left, then select the Accessibility tab top.

 

Now, click on the "+" button on the very bottom, which will open a Finder's window into the Applications folder. Select Acrobat Pro. Be sure to slide the On/Off button to On (to the right). You may need to enter your administrator's password at some point. You also may need to quit Acrobat and reopen.

 

Please let us know if that works or not.

[Mark Lapwood]

You were absolutely right, that solved the problem. Thanks so much! 

[lauriea48840582]

This worked for me but I had to do one additional step after adding Bridge in the Accessability window as instructed. Next, still in System Settings/Privacy and Security, I had to go to Full Disk Access and add Bridge there as well. Only after doing both of these was I able to access the files on my memory card. 

[Melanie346969264qqr]

Oh my gosh, your last instruction to go to Full disk access...game changer, thank you, I was pulling my hair out!! Cheers Mel 🙂

[Betty26977038yg46]

Thanks for that. I also needed to do that as well to fix the problem.  

[Sanford5C20]

I'm in Privacy & Security but don't see Full Disk Access.

[gary_sc · Accepted solution]

Hi @Sanford5C20 it took me a minute to see what the issue was, and there it was: you need to click on the arrow to back up.

From there you'll see both File and Folder and Full Disk Access.

Let me know if this solves your issue.

 

 

[Sandeezee]

Thank you so much! Glad I found this thread. Fixed my problem. 

[Courtsssss]

OMG! Thank you so much!! this definely helped me. 

[defaultdyah41va4dgk]

Thank you! That last step worked for me as well. You saved me from a late night meltdown.

[jaimaryj66353039]

oh wow!! thank you so so so much! thank goodnesss i found this in no time!! I had to do both steps in order for me to see my hard drive files using Bridge. Thank you !!