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Bridge open all types of files in AfterEffects.

Explorer ,
Apr 03, 2019 Apr 03, 2019

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After update to 9.0.2.219 x64 (Win 10) Bridge opens all kind of files in AfterEffects.

.psd, .jpg. .indd, .pdf, .xls you name it. ALL.

Resseting file types associations - no change.

Resseting all preferences (Ctrl+Alt+Shift start method) - no change.

Any ideas?

To be clear, opening from Windows finder works correctly, just double clicking inside Bridge opens AE.

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correct answers 1 Correct answer

Adobe Employee , Apr 09, 2019 Apr 09, 2019

Dear Users,

We have released new version of Adobe After effects (16.1.1 Build 4) to fix the above issue. It is available to install via Adobe Creative Cloud application.

Please let us know if you face any issues.

Thanks,
Siddharth

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Community Beginner ,
Apr 04, 2019 Apr 04, 2019

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Thanks Marcinz, that seems to work, just restart Bridge after changing and now it's opening Photoshop for JPEG's as it should be - Adobe can you please fix this bug and update ASAP. Not impressed at all with this and the Premiere Pro problems last night following the update. Your Quality Control and Testing Procedures needs some work guys !! Your fee paying users are here to use your product not spot bugs.

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

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Hi All,

As mentioned by Marcin above, the current workaround is to

go to Bridge preferences-> Startup Scripts and uncheck Adobe After Effects CC 2019 and relaunch Bridge.

We are working towards a fix for this issue.

Regards,

Gautam

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Participant ,
Apr 04, 2019 Apr 04, 2019

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Because of early bugs with Bridge CC 2019, I never uninstalled 2018 and have been using it. Due to the updates pushed out today, I thought I would try 2019 again. While some of the old problems seem to be better, even more popped up now. I'll be sticking with 2018 for much longer now.

Please note: It is absolutely crazy and not user friendly to design --or let-- Bridge to open any file in anything other than the intended default program without the user changing the setting to do so. As the default program for .psd files, Bridge should make all .psd files open in Photoshop. Regardless of how helpful your work around suggestion is, it is beyond frustrating that one would have to go into the settings and change anything to have a psd file open in Photoshop.

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New Here ,
Apr 08, 2019 Apr 08, 2019

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Yay, I did it once, but without restarting bridge.

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Explorer ,
Apr 04, 2019 Apr 04, 2019

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I've made a easy to understand screenshot of the Adobe Bridge Preferences panel setting that needs to be unchecked.

Maybe this helps

Artboard 1.png

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

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Thank you António. This screenshot would be very helpful for everyone.

Regards,

Gautam

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Community Expert ,
Apr 04, 2019 Apr 04, 2019

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No issues here.

Windows 10 x64 OS

Latest After effects 2019 update.

All files open correctly.

Wonder if its a registry error.

Jim

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New Here ,
Apr 04, 2019 Apr 04, 2019

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Same issue occurring: Windows 10.

The workaround with the preferences seemed to do the trick, but hopefully, we get an actual fix soon.

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Community Beginner ,
Apr 04, 2019 Apr 04, 2019

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Same problems here after updating overnight (4/3). The unchecking in the scripts box and restarting Bridge seems works. I also had issues after updating Premiere Pro with my NVIDIA drivers. They had to be updated.

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Explorer ,
Apr 04, 2019 Apr 04, 2019

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I also had the same problem after updating Adobe Apps last night.

I've now lost about an hour of work time because of this problem.

Adobe does not bother to properly test their products before release. It's gotten to the point that I fear updating any Adobe products due to their poor quality control. As we all know, this is not the first time we've lost valuable time due to corrupt Adobe products.

On a positive note, unchecking the AE startup script, then re-booting Bridge, fixes the issue.

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Contributor ,
Apr 04, 2019 Apr 04, 2019

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I believe Adobe is moving toward being a contact-management company, so CC seems to be fading in to oblivion. But don't let that stop you from dropping $636/year such regular time-sucking added "features."

Thanks to the users for figuring this out.

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Participant ,
Apr 04, 2019 Apr 04, 2019

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What a PATHETIC JOKE of a company - I update your broken software in the hopes it might fix the bugs that plague my daily work routine, only to discover a new bunch of totally random, retarded, lazy bugs! If I was paying to rent this broken software, and not my employer I would sue you asses off. You people have no right to maintain a monopoly over design software if you cant even releases stable version of your flagship programs AFTER CONSTANT UPDATES! 

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Community Expert ,
Apr 04, 2019 Apr 04, 2019

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Easy there.

First off its a script that was issued by the After Effects crew.

Has nothing to do with Bridge. Keep it clean or I will lock the thread.

Each app has different updates, at different times and so this kind of issue can rear its ugly head.

I wish Adobe would do a better job as well, but I am involved here to help and see issues all the time.

Some are Adobes fault, often its hardware or operating system issues.

Like I said, my system does not have that issue. Doesn't do you any good to hear that, but it does effect people differently.

And don't bother flaming me either.

I am not an Adobe shill or employee. I am here to help when I can.

They know its a issue for some people and they will get a fix out asap.

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Participant ,
Apr 04, 2019 Apr 04, 2019

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I wasnt even talking or replying to you - my anger was directed at ADOBE for constantly releasing buggy software that affects my work flow on a daily basis & I will express my anger IF I want, this situation is absolutely frustrating and Adobe should know that they are actively angering paying customers. This unprofessional, inexcusable INCOMPETENCE is never ending with Adobe. The reason im back here is that currently Bridge is completely frozen; its not even labeled as "not responding" within activity monitor even though it clearly isnt responding.

Anyway, as I said I wasnt replying to you and I have no animosity towards you, however when you try to pass the buck to the hardware manufacturer,in this particular case, it does come across as a little "shilly" - I understand you want to maintain your good rating & "relationship" with Adobe (although honestly I cant understand why if they aren't paying you) BUT when the only change on my system is the updating of Adobe Apps and then suddenly I get these new glitches / bugs, this serves as PROOF that the update is at fault & that Adobe didnt even bother to test their software on  one of the most common hardware configurations (imac retina 2015 - latest OS) They are expecting / relying on their paying customers to waste their time working as beta testers for Adobe. This is absolutely disgusting and unacceptable. Please pass this message on to your adobe contacts & please stop taking other peoples anger at Adobe so personally, unless you are working for them, my message was in no way directed at you.

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Explorer ,
Apr 05, 2019 Apr 05, 2019

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I agree 100%.

I’ve been using Adobe products since 1992 and ever since Adobe began using the subscription model, we have been subjected to very poorly written code. Remember the first CC update that wiped all program preferences? Or the Photoshop update that skewed colors when an image was printed? These were inexcusable errors; they could’ve been caught if only developers had simply run the programs.

This subsription biz model does not require Adobe to release updates. They could issue a perfectly stable & fast program and never touch it again. I’d gladly subscribe to that.

Mark my words: If Adobe keeps issuing updates that destroy users’ productivity and faith in their software, they will choose other software.

Too bad Lawrence Lessig’s idea of a 5-year copyright term on software never got past our politicians. Imagine the array of choices of software available if it had!

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Contributor ,
Apr 05, 2019 Apr 05, 2019

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Same here. There's no limit for Adobe's incompetence. Unbelievable…

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Community Expert ,
Apr 25, 2019 Apr 25, 2019

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Why is it that when I click on "Reveal My Startup Scripts" and a folder opens up, I cannot see the AfterEffects script? Where is it? Maybe it could be edited?

Mike Witherell

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Explorer ,
Apr 05, 2019 Apr 05, 2019

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Thanks for posting a work around for this... my instinctual habit is to double click the file in Bridge to open it... imagine my joy having to watch AfterEffects open, and then having to close it, over and over and over and over... LOL

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Explorer ,
Apr 08, 2019 Apr 08, 2019

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Lordy, it's going to be a great week.

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Community Beginner ,
Apr 09, 2019 Apr 09, 2019

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We have the same issue at our studio as well. All users with After Effects installed on both Windows and MacOS. However, the issue appears to be with Affect Effects and not Bridge as users who do not have After Effects installed are not experiencing this annoying bug.

Does Adobe test and QA anything anymore when they push out these cloud updates? They seem to create lots of random bugs when these updates are released.

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Adobe Employee ,
Apr 09, 2019 Apr 09, 2019

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Dear Users,

We have released new version of Adobe After effects (16.1.1 Build 4) to fix the above issue. It is available to install via Adobe Creative Cloud application.

Please let us know if you face any issues.

Thanks,
Siddharth

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Explorer ,
Apr 09, 2019 Apr 09, 2019

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My Mac just auto-updated After Effects and Bridge in the past few minutes. I re-enabled the After Effects startup script in Bridge, restarted it and everything now seems to be opening OK in it's correct app so think the issue is fixed!

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Participant ,
Apr 10, 2019 Apr 10, 2019

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Sorry but for me it didn't fixed the problem. JPG is adjusted whit Photoshop 2019 but After Effects is opening when double clicking …

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Community Expert ,
Apr 10, 2019 Apr 10, 2019

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Works here.

Try clearing your preferences.

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Community Beginner ,
Apr 10, 2019 Apr 10, 2019

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Downloaded the latest version via Creative Cloud and the problem still persists. It also launches AE instead of showing my smart folders.

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