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Bridge won't open

Explorer ,
Jan 18, 2023 Jan 18, 2023

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Windows 10. Bridge 2023. As of this morning when I try to launch Bridge I get the attached error (sorry for the potato quality but when I tried to ss it the error window would disappear). I tried the ctrl alt shift and reset preferences and purged but it didn't help. Any ideas?

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Bug , Crash or freeze , Problem or error

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correct answers 1 Pinned Reply

Adobe Employee , Mar 07, 2023 Mar 07, 2023

Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

 

Please update or install Bridge Beta via the Creative Cloud Desktop app.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on 

...

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LEGEND ,
Jan 18, 2023 Jan 18, 2023

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Its been happening to me as well. Are you seeing a crash report?

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Explorer ,
Jan 18, 2023 Jan 18, 2023

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I'm not. It's giving me an error window that just says Bridge at the top and has an X in a red circle, I linked a picture I took of it above.

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LEGEND ,
Jan 18, 2023 Jan 18, 2023

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If you go to C:\Users\<your username>\AppData\Roaming\Adobe\Bridge 2023\logs do you see any crash logs?

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Explorer ,
Jan 18, 2023 Jan 18, 2023

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Yeah, there's 10 of them in there from today. All are CRASH Files but two which are Text Documents but when I open them it just says "Log file created: 1/18/2023 11:17:11 AM
-----------------------------------------" and "Log file created: 1/18/2023 1:17:21 PM
----------------------------------------"

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LEGEND ,
Jan 18, 2023 Jan 18, 2023

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Ok its not even getting far enough to create a crash log. Don't know, I reported this as well.

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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I got exactly the same error, dialog box with red circle "X",  about 10-days ago when Abode updated Bridge.  I tried everything, but gave up and reverted to v12.0.3.270 to get a working version.

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Explorer ,
Jan 19, 2023 Jan 19, 2023

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That worked. Thanks!

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

 

Please update or install Bridge Beta via the Creative Cloud Desktop app.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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New Here ,
Jun 01, 2023 Jun 01, 2023

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hello ,

i installed recently adobe bridge beta , but it doesn't open

 

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Community Expert ,
Jun 01, 2023 Jun 01, 2023

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Hi, @mona30228773081b. What is your OS (and what release)? What other Adobe software do you have on your computer? How did you install Bridge?

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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I can start neither Bridge nor Bridge Beta. I get the following message:  color management error has ocurred. error code: 1734700576

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New Here ,
Mar 22, 2024 Mar 22, 2024

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Hi,

I had this same issue but I found out that it was a colour profile that was stored in the Color management for one of my monitors. Once I removed my colour profile from the color managment, Bridge starting working again for me without error code: 1734700576. 

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