Hi,
I just updated my Bridge to the latest version and now it won't recognize any of the files on my Desktop or Documents. There are a LOT of files in both places. Can anyone tell me why this is happening and how can I fix this? Also, Bridges shows arrows on top of the Desktop and Documents folders. I've never seen that before. Yet if I click on either of these folders, it won't recognize even one file inside them. I've never had this issues before. Please help?
2 Correct answers
Hi Pony,
OK, a quick caveat: I am using Mojave, I occasionally use some software that will not work in Catalina (I'm buying time). However, I've helped some who use Catalina and some of the basic problems are well known.
Let's try one or both of the following "solutions.":
IMPORTANT: If you do try #2, please be VERY careful about the "However" worning provided there. This is very very important. This is perfectly safe if you do this on files and documents but DO NOT do this to a folder wit
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I also ran in to the same issue—inaccessible folders with a small arrow icon in the bottom corner of each folder. None of gary_sc's or PonyR's solutions worked for me. It turns out my issue was related to a Dropbox setting that automatically backs up my Desktop, Downloads, and Documents folders. The continuous connecting established by the backup was preventing Bridge from accessing the files. I changed the Dropbox setting and Bridge works fine. It's possible that similar automated functions for
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Replies
Hi Pony,
OK, a quick caveat: I am using Mojave, I occasionally use some software that will not work in Catalina (I'm buying time). However, I've helped some who use Catalina and some of the basic problems are well known.
Let's try one or both of the following "solutions.":
IMPORTANT: If you do try #2, please be VERY careful about the "However" worning provided there. This is very very important. This is perfectly safe if you do this on files and documents but DO NOT do this to a folder with applications, scripts, etc.
#1)
Starting with Mojave (and double-downed in Catalina) you need to
1) go into your computers "System Preferences" (1) and then select the "Security & Privacy" option and select the "Privacy" (2) option.
2) On the left hand side scroll down until you see the option of "Full Disk Access" and click on that.
3) On the bottom left of the window you'll see a lock, click that and put in your administrator password.
4) Now, click on the "+" symbol that lets you add applications to the list on the right hand side of that window.
5) Find the Bridge application, select it, and click OK. Be sure that the check box next to it is checked.
When you close this window, the lock will automatically lock again so there's nothing to do there.
#1 part 2:
You can also see if selecting the "Accessibility" option as well, give that to Bridge.
Solution #2)
In the Finder select the folder that you're documents/images are contained in and press Command-i (i for information). A new window will pop up on the left side of the screen. On the bottom you will see a region called "Sharing & Permissions:"
To do anything here, you need to unlock the padlock on the bottom right. Click it and a window will pop up asking you for your authorization (your Mac password). Once that's done, click on the "Everyone" and on the right change "Read only," to "Read & Write."
Now, if there are folders inside this, go to the dropdown gear below and select "Apply to enclosed items..." and you can save yourself some time.
HOWEVER: be judicious when you do this. This should ONLY be done if there are nothing but documents inside these folders. Never EVER do this if there are applications or preferences or other application-related files. Don't ask me how I know this to be true. Otherwise, I do this all the time as necessary.
Let me know how it goes.
If I take one of my image-only folders from within the Documents folder and drag it to the Bridge icon on the dock, all the images open in Bridge. Below is a screenshot showing what my Bridge window looks like at this time.
I haven't otherwise run into any other issues with my computer, just Bridge.
Hi Pony,
If you haven't started reinstalling Bridge, don't bother, I don't think it will help you but it won't hurt.
Please, go into your User's folder, click on Desktop, and do Command-i. Please take a screenshot of the Sharings and permissions area and post it. Does it look like this?
Again, I'm on Mojave so your milage "may" vary but definately something wierd is happening here.
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