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PmPhotographic
Inspiring
April 24, 2021
해결됨

Cant access stock contributor under 'publish'

  • April 24, 2021
  • 1 답변
  • 358 조회

I am a adobe stock contributor.  I have used the Bridge>Publish> Adobe stock contributor previously, but now cannot.  If I open the publish tab, the window for adobe stock contributor displays a message 'Adobe Stock service is not available'

Can anyone explain why and suggest a fix?

 

I can access and upload via the web interface.

Also, Ive tried logging off of all adobe products and then re logon, but to no avail

Thanks

 

이 주제는 답변이 닫혔습니다.
최고의 답변: jbm007

Try resetting your Bridge preferences.

1 답변

jbm007
Community Expert
jbm007Community Expert답변
Community Expert
April 26, 2021

Try resetting your Bridge preferences.

P
PmPhotographic작성자
Inspiring
April 26, 2021

Hi,

 

Thanks for your message, and it has lead to me getting it to work again, though I'm unsure why.  After closing Bridge, I tried to relaunch it with ctr+alt+shift selected, but it didnt launch.  I then tried without ctr+alt+shift selected and could upload direct from bridge to adobe stock.  It did prompt me to set up access, so something did change.

 

This is a fairly recent instll of bridge after a clean windows install, the only thing I changed was the cache location, this was not changed when I tried to reset preferences...

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