Custom Export gives error with Unsupported Format

[daniellegriffin1006]

I need to export several hundred photos and change them so that the longest length is particular pixel size. They are all different sizes. I tried using the Bridge custom export feature but no matter what file I select it gives me an "unsupported format" error. The majority of my files are jpg and jpeg format. 

[jbm007]

What OS and what version of Bridge?

What are the size of the files?

[daniellegriffin1006]

They all range in size but all of them are at least 1,200px on the longest side. I am using Big Sur v11.1 and Bridge is 11.01.109. I think that is the latest versions of both.

I need to resize them all to be a max of 900px on the longest side.

[mohits4575442]

Thank you for reaching out to us.

Could you please share the following information to better investigate the issue -

1. Is the issue reproducible on certain files/or all files.  
2. Are you facing same issue with other version of Bridge/MacOs. 
3. Screen recording / screen shot of the issue.

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com. 

Thanks,
Adobe Bridge Team

[daniellegriffin1006]

1. The issue is occurring on all files.

2. This is currently the only version I have.

3.