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17

Drop down menus for file names in batch rename not working in bridge 12.0.1

Community Beginner ,
Jan 12, 2022 Jan 12, 2022

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Hi

My workflow depends on being able to use "batch rename" in bridge. I note it was updated this morning to 12.0.1

 

My presets for filenames in batch rename can't be editted because the drop down menus no longer work.

 

Is anyone else experiencing this problem ? It was fine until the update this morning.

 

Steve

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correct answers 1 Correct answer

Adobe Employee , May 12, 2022 May 12, 2022

Hello all,
The dropdown issue is fixed in the latest Bridge release (version 12.0.2)  that is available today.
Do update to the latest available version.
Find details of other bug fixes here: https://helpx.adobe.com/bridge/kb/fixed-issues.html#may-2022

-Subbi

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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Hi Steve,

Thanks for your feedback.
Could you please share the sytem configuration (windows 10 version and other details)

 

Thanks,
Bridge Team

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Windows Specifications

Edition : Windows 10 Pro

Version : 2004

OS build : 19041.1

 

Hardware Specifications

Intel Core i9-10900X CPU @ 3.70GHz

Installed RAM 48.0 GB

System type 64-bit operating system

 

Bridge Specifications

Version: 12.0.1.246

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Adobe- Please just fix it

Kent Pettit
970-470-3234

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Explorer ,
Apr 01, 2022 Apr 01, 2022

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Thanks, Just came across this...How odd - I'll roll back.

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New Here ,
Jan 16, 2022 Jan 16, 2022

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Same thing happened to me. I had to go back to the older version to make it work. I can't work without this feature. 

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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Clearly a bug in Bridge.  I went back to the older version and the bug went away.  Boo on you Adobe!!! At least the older version works.

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Explorer ,
Jan 25, 2022 Jan 25, 2022

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I went back to 12.0.0.234 as well. 

 

I found a work-around for the drop down issue in 12.0.1.246. 

Step 1. Click on the dropdown.

Step 2. Use arrow keys to navigate within the dropdown selections

Step 3. After the desired item shows up, (and this is important), hit the enter key.

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Explorer ,
Jan 25, 2022 Jan 25, 2022

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Having the same problem but this work-around works

 

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New Here ,
Feb 18, 2022 Feb 18, 2022

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Also having the same issue with Bridge 12.0.1.246 batch rename menus (Windows 10), but this work-around is working for me as well.  

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Explorer ,
Jan 25, 2022 Jan 25, 2022

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[email removed by moderator

please be aware that not everyone who views these pages is a good person. Most are, but not all.]

 

Thanks for posting this workaround! I thought I had tried this and it didn;t work but maybe I was not hitting the enter key. now it works! Thank you!!

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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It is unfortunate that we windows-10 subscribers to ACC have had to find work arounds to deal with this software update to Adobe Bridge.

 

I especially did not like having to rollback to a previous relase so I could get my workflow back on track and get my images to clients (I am a real estate photographer in Australia, working free-lance with 24 turn-around expected), on the the flipside I have discovered a great community of people who have suggestions to overcome issues and give great support!

I also note that since I have rolled back I will need to manually moniter ACC to check on available updates to Bridge.

Again, thanks to all who have replied.

 

Steve

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Contributor ,
Jan 27, 2022 Jan 27, 2022

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Me too. Rolled back but so time consuming.

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New Here ,
Feb 20, 2022 Feb 20, 2022

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Thank you for this workaround, this saves a lot of frustration.

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New Here ,
Mar 13, 2022 Mar 13, 2022

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Sunday - 13/03/2022 - 20:44 - THANK YOU - this has wqorked for me.

 

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Thanks so much for sharing.  It worked for me after lots of unsuccessful tries.  

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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Same problem her, but YES this works so thanks. How about fixing the problem Adobe?

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Community Beginner ,
Jan 27, 2022 Jan 27, 2022

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I confirm this issue, drop down menu doesn't work, for rename but also for export, version 12.0.1.246 , Windows 10
If I roll back to 12.0.0.234 works fine

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Contributor ,
Jan 27, 2022 Jan 27, 2022

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Happening to me also. I shall try an earlier version

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Contributor ,
Jan 28, 2022 Jan 28, 2022

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I have just reported a similar  problem in Export in Bridge. It is on my main pc but not on my laptop. I tried uninstalling Bridge and reinstalling it but to no avail. From the comments here. Windows 10 all programs fully up to date.

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Community Beginner ,
Jan 28, 2022 Jan 28, 2022

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Hi,

Best solution is to uninstall Bridge and then go back to a previous version
and install that. (...) on the side of the Adobe window will get you
there. Something of a pain, but it works. Remember to save your settings
BEFORE you uninstall Bridge.

Cheers,

Russell


*Abraham & Paulin Photography*

510.444.5204 studio
510.333.6633 mobile
russellabraham.com

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New Here ,
Feb 08, 2022 Feb 08, 2022

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Bridge Dropdowns not working for me after "upgrade"; Windows 11.

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Explorer ,
Feb 11, 2022 Feb 11, 2022

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ver 12.0.1. also broke everything for me. 

 

None of the drop downs menus worked.

 

Such a shame to release such a seriously buggy update!
The irony ... in updated descriptions it said "bug fixes"

Anyway i rolled back to 12.0.0 and it works fine, as always did.


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Explorer ,
Mar 06, 2022 Mar 06, 2022

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Right? And instead of fixing it, they just tell you to delete all of your settings and preferences and try again. How does that help our workflow if we constantly have to delete our settings a preferences and start all over again? How about they just fix it? Adobe products are becoming more and more a joke to use. I spend more time searching on forums on how to fix things than I do actually using the products.

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Explorer ,
Mar 07, 2022 Mar 07, 2022

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i doubt anyone from adobe reads these forums anyway.
maybe some "bot like" reading takes place

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Community Beginner ,
Feb 20, 2022 Feb 20, 2022

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Hi folks

I have finally re-installed Bridge 12.01.246 on my windows 10 PC.

 

Using the mouse to access drop downs in batch rename doesn't work.

 

Some-one suggested using the arrow keys. That works for me, I can put up with it.

 

I pay what I earn in a whole shoot to Adobe annually, which sucks.

 

Come on Adobe, small mistakes in releases can be be forgiven, this one has had an impact on workflows around the globe.

 

You have a community of professionals

who have based a reputation of excellence on you - give us reliabilty in your own expertise and testing so that new releases are seemless and dependable, so that we who pay you, can confidently care for our own clients.

 

Steve

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