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El Capitan & Adobe Photo Importer

Explorer ,
Oct 03, 2015 Oct 03, 2015

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The photo importer callable from Bridge no longer recognizes my cameras since I installed El Capitan.  I've disabled Apple's Phottos.app from importing.  Is there a workaround, or is it bye-bye Photo Importer for me?  I am of course NOT using CC, but PS 12.last update on a Mac Pro.

--Gene

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correct answers 1 Correct answer

Adobe Employee , Oct 14, 2015 Oct 14, 2015

Hi everyone,

Also I would request you to keep an eye on this thread - Bridge: Issue using Photo Downloader on Mac OS 10.11 - El Capitan

We will be updating this thread when we have new information.

Regards

Rohit

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replies 183 Replies 183
New Here ,
May 17, 2016 May 17, 2016

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Thanks for replying. This works. But i still would appreciate it if adobe would provide some patches to fix the problem. I feel that software should make life easier and not to force one to figure out how to work around. Adobe claims that the D750 is supported by ACR 9 respectively CS6.

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New Here ,
Jul 24, 2016 Jul 24, 2016

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I agree, it's nearly been a year, when is this issue going to be fixed?  Why does it feel like Adobe is not going to fix PSE 14 and the "fix" will be available if we fork out a bunch more money for PSE 15???......

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Participant ,
Jul 28, 2016 Jul 28, 2016

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This is what your link says:

"Change the device mode from PTP/MTP to USB mode/Mass storage mode and then connect the device to your computer. Adobe Bridge now detects the device, and you can import media from the device."

This doesn't work either.

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Explorer ,
Sep 20, 2016 Sep 20, 2016

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Since Oct 2015 the Photo Downloader hasn't worked in Bridge on Mac. Adobe have advised users to use the import-from-device-function instead, with much less options. The problems came with update to El Capitan on Mac. Adobe have given the information that they are working on an update. I have patiently waited for this update since then. I am still waiting but now my patience is running low. Many updates have come since Oct 2015, but why is this for professional photographers very time saving update for Photo Downloader not coming? It's nearly one year of work that should have solved this issue!

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Adobe Employee ,
Nov 02, 2016 Nov 02, 2016

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Hi All,

We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

Please try the new version and check for issues you have encountered. We have addressed multiple Photodownloader related issues in this version.

You may need to update the Creative Cloud application and restart your computer to see the patch update.

Thanks,

Deepak Gupta

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New Here ,
Nov 24, 2016 Nov 24, 2016

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Hi All,

is there any Patch for Adobe Bridge from CS6?

Regards

Gerd

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Community Expert ,
Nov 24, 2016 Nov 24, 2016

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gerhardk39108858 wrote:

Hi All,

is there any Patch for Adobe Bridge from CS6?

Regards

Gerd

Take a look here:

Adobe - Bridge : For Windows

Adobe - Bridge : For Macintosh

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New Here ,
Nov 24, 2016 Nov 24, 2016

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Hi,

thank´s for information. But there´s no update since 2013. I think, there´s no more development for this version.

Regards

Gerd

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New Here ,
Aug 14, 2017 Aug 14, 2017

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LATEST

A solution to all of you Nikon Users down here:
Nikon | Download Center

http://downloadcenter.nikonimglib.com/en/index.html

Download the new ViewNX-i and use the Nikon Transfer 2 app inside it. Then use your bridge as usual. I own a D700 with Bridge CS6 and OS X El Capitan.

Good luck!

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