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10

Heic preview in Bridge

Community Beginner ,
Oct 30, 2021 Oct 30, 2021

Hi.

Previews of HIEC files are blurry in Bridge.

Windows 10 machine, I have the Heif & Hevc extensions from the MS store installed.

The files open perfectly in photoshop and the windows photo viewer.

I have purged the cache several times.

Other types of files are clear in preview.

I've tried for hours to find a solution. I have tried on two separate windows 10 computers and get the same problem.

Any suggestions?

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Explorer ,
Aug 16, 2023 Aug 16, 2023

Same issue here on Mac Ventura. The crazy thing is that some of the HEIC images appear crisp while others remain blurry (as thumbnail and full screen preview). Clearing cache does nothing.

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Mentor ,
Sep 08, 2023 Sep 08, 2023

It appears that Adobe is not fully supporting HEIC images in Bridge on Windows. I have version 13.0.4.755 and Bridge uses a very low res preview even for 100% views. Bridge is useless for evaluationg HEIC images. Also, Bridge does not allow opening HEIC images in Camera Raw (15.5.1.1597). The File>Open in Camera Raw menu option is grayed out and not available for HEIC images.

 

Has Adobe acknowledged an issue with HEIC images using Bridge on Windows?

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Participant ,
Sep 18, 2023 Sep 18, 2023

Reason why, for years now, I only shoot raw .dng with Lightroom camera on my iPhone. I loose space but I gain SO MUCH quality and flexibility 😉

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New Here ,
Oct 21, 2023 Oct 21, 2023

I also cannot get HEIC files to preview in Bridge.

 

For example:

BertieBlob_1-1697894032090.png

 

Some info:

Bridge version

BertieBlob_0-1697893992059.png

 

Installed extensions

BertieBlob_2-1697894068345.png

 

Windows version

BertieBlob_3-1697894090946.png

 

Still no ideas why?

 

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Community Beginner ,
Jun 07, 2024 Jun 07, 2024

Still not fixed as of June 2024 - version 14.1.0.257

 

Come on Adobe!

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New Here ,
Jul 24, 2024 Jul 24, 2024

Still not fixed as of July 2024.Adobe treating Windows users as second rate customers.Not good enough .

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Adobe Employee ,
Aug 30, 2024 Aug 30, 2024

Hi,

 

We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

 

We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

 

Regards,
Bridge Team

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New Here ,
Sep 05, 2024 Sep 05, 2024

Works for me - i already had the plugin so did not have to buy it - thanks

A pitty as I've moved on to something elese that Bridge but good to see it's fixed for Windows platform.

 

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Mentor ,
Oct 30, 2024 Oct 30, 2024
LATEST

Adobe Bridge 2025 now fully supports viewing HEIC images but the latest Bridge on Windows still can't open HEIC imges in Camera Raw. So HEIC is only partially supported in Bridge on Windows. HEIC is also unsupported for Quick Actions.

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