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0

magnifying glass tool shows weird facetted-effect

New Here ,
Jan 01, 2025 Jan 01, 2025

Dear community,

 

for quite some time now a real weird behaviour of the magnifying glass is annoying me both in Bridge 2024 and 2025. When viewing small images (i.e. 640x400px) it shows a strange facetted-effect.

I used Bridge CS6 before - there the magnifying-glass-window was always filled completely with the selected magnification as shown below.
Is that a bug in 2024/2025? Do I have some presets wrong? What can be done to have the correct rendering?

It's reeeeally annoying when using it for detail research on several images.

 

(CS6 was running on macOS El Capitan. Now I am using Bridge 2024 with macOS Monterey 12.7.6 and also tried Bridge 2025 with a clean install of macOS Sonoma 14.7.2. - Unfortunately both are showing the same effect.)

 

Bridge CS6:

Bildschirmfoto 2025-01-02 um 00.23.57.png

 

Bridge 2024 and 2025:

Bildschirmfoto 2025-01-02 um 00.18.35.png

TOPICS
Bug , Performance , Problem or error
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Community Expert ,
Feb 02, 2025 Feb 02, 2025

In Bridge go to Adobe Bridge 2025 or 2024>Settings>Advanced, check Use Software Rendering and see if that makes a difference.

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New Here ,
Feb 21, 2025 Feb 21, 2025

Thanks Jeff. Unfortunately that leads to another strange behaviour already posted here -> 'magnifying-glass-tool-screws-up'

It seems as if that's a bug of the magnifying glass both in Bridge 2024 and 2025!

Do you experience the same effect when viewing small images (i.e. 640x400px)?

Could anything be done about that?

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Adobe Employee ,
Feb 21, 2025 Feb 21, 2025

Hi vermer_5961,

Thank you for your feedback.

We’ve been able to reproduce the issue and will review its priority based on our current backlog.
We appreciate your patience and support.

Thanks,
Bridge Team

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New Here ,
Feb 21, 2025 Feb 21, 2025

Thank you for your response. This is really annoying in daily work.

There is another thing about the magnifying glass I posted some minutes ago, too: - it is extremely bumpy and laggy in Bridge 2024 / 2025 compared to fluently working in Bridge CS6 on ElCapitan -> 'magnifying-glass-tool-bumpy-and-laggy' 

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New Here ,
Feb 21, 2025 Feb 21, 2025

I would be very pleased, if you could get back on this thread when you found a solution.

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

Have you tried going into Camera Raw Preferences and changing the graphic processor setting?

 

2025-02-21_10-21-27.png

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New Here ,
Feb 21, 2025 Feb 21, 2025

I now tried both options of the graphic processor setting in Camera Raw Preferences and restarted Bridge every time afterwards but unfortunately this also doesn't change a thing.

Perhaps one thing is remarkable: when 'Auto' is selected your screenshot shows "Your system automatically supports full acceleration"

Mine says something like "Your system automatically supports restricted/qualified acceleration" (<- translated) - Graphic is "Intel(R) Iris(TM) Plus Graphics"

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

Thank you, @vermer_5961, I should have added that I'm on an M1 Mac. What others see with other processors will vary. 

 

Does this happen to all images? Have you tried this in other folders? And lastly, where is this folder located? External drive, on your Desktop? Where?

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New Here ,
Mar 13, 2025 Mar 13, 2025

Sorry for getting back that late...

quote

1. Does this happen to all images?
2. Have you tried this in other folders?
3. And lastly, where is this folder located? External drive, on your Desktop? Where?

By @gary_sc

 

1. No, it only happens with small images like 640x480px etc. . The more px the picture has, the bigger the facetted square in the center. It seems as beginning with 1400 px or some the tool shows the correct image but is still very laggy when moving around.

Zooming in from 100% to 200% also enlarges the square in the center an reduces the surrounding facet-rectangles.

There is another remarkable thing: as the magnifying glass is very laggy when moving around, the cursor-arrow afterwards is not pointing to the same position relating to the magnifying glass as when I started.

In Bridge CS6 the tool moved at the same speed as my normal cursor-arrow and thus afterwards always pointed to the same position relating to the magnifying glass as when started.

 

2. Yes, in all folders it shows the same behaviour.

 

3. The folders are on the internal HD of my computer. Some are directly on the desktop. When using external drives it shows the same weird behaviour.

 

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New Here ,
Mar 22, 2025 Mar 22, 2025

@krnirmalkr, @gary_sc 

Have you already found a solution for the magnifying-glass problem?

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New Here ,
May 24, 2025 May 24, 2025

@krnirmalkr, @gary_sc , @all

Quite some time passed since my first post. Did someone find a solution for the annoying magnifying-glass problems (facetted effect, laggy and bumpy behaviour)? I would be really happy if this could be solved.

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Community Expert ,
May 24, 2025 May 24, 2025
LATEST

Hi, @vermer_5961,  can you please check and see if this shows up in the latest Beta release? (15.1)

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