Memory Leak in Bridge 12.0.1 (macOS Monterey 12.2.1)

[jacobastevens]

Several times in the last few weeks, Bridge has halted my computer using in the hundreds of gigabytes of memory.

Bridge version: 12.0.1.246

My computer:

MacOS 12.2.1

iMac (Retina 5K, 27-inch, 2020)

Processor 3.6 GHz 10-core intel core i9

Memory 72 GB 2133 MHz DDR4

Graphics AMD Radeon Pro 5700 XT 16 GB

{Title edited by Moderator }

[Ranjisha Sengupta]

Hi there,

We're sorry to hear about the high memory usage issue in Adobe Bridge. What is the Bridge workflow you were performing that caused a sudden jump in memory? (any details about the type of assets, type of operations in Bridge, a screen recording if possible as well would be beneficial)

Since when is it happening? Did you try any troubleshooting steps?
Try resetting your Bridge preferences: https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html.

If the issue persists, uninstall the app, re-download it and install it again.

Let us know if this helps.

Thanks.

Ranjisha

[jacobastevens]

My assets are mainly PSDs and pngs. The problem occurs when I leave my computer idle for awhile.

[Ranjisha Sengupta]

Thanks for the info. Could you please confirm if you tried the steps mentioned earlier?

[jacobastevens]

Oddly enough, that key command does not appear to do anything on my installation of Bridge.

[Ranjisha Sengupta]

Can you please try re-installing the app once?

[jacobastevens]

Hi, I've uninstalled and reinstalled and I'll let you know if the leak
continues or not.

[anthonys57530656]

I've been experiencing this same issue on my system. recurring memory leaks from Adobe Bridge. Only happens when the system is idling for a few hours.

https://community.adobe.com/t5/bridge-discussions/adobe-bridge-2023-using-123gb-of-system-memory-on-...

[Ranjisha Sengupta]

Hi @anthonys57530656,

Thanks for reaching out. I have checked the thread that you posted. Did you update the application to the latest version? Please try doing a fresh install and let us know how it goes.