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J
jacobastevens
Participating Frequently
February 24, 2022
질문

Memory Leak in Bridge 12.0.1 (macOS Monterey 12.2.1)

  • February 24, 2022
  • 1 답변
  • 1846 조회

Several times in the last few weeks, Bridge has halted my computer using in the hundreds of gigabytes of memory.

 

Bridge version: 12.0.1.246

 

My computer:

MacOS 12.2.1

iMac (Retina 5K, 27-inch, 2020)

Processor 3.6 GHz 10-core intel core i9

Memory 72 GB 2133 MHz DDR4

Graphics AMD Radeon Pro 5700 XT 16 GB

 

 

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1 답변

Ranjisha Sengupta
Ranjisha Sengupta
Legend
February 24, 2022

Hi there,

 

We're sorry to hear about the high memory usage issue in Adobe Bridge. What is the Bridge workflow you were performing that caused a sudden jump in memory? (any details about the type of assets, type of operations in Bridge, a screen recording if possible as well would be beneficial)

Since when is it happening? Did you try any troubleshooting steps?
Try resetting your Bridge preferences: https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html.

If the issue persists, uninstall the app, re-download it and install it again.

 

Let us know if this helps.

Thanks.

Ranjisha

A
anthonys57530656
Known Participant
January 28, 2023

I've been experiencing this same issue on my system. recurring memory leaks from Adobe Bridge. Only happens when the system is idling for a few hours.

https://community.adobe.com/t5/bridge-discussions/adobe-bridge-2023-using-123gb-of-system-memory-on-macos/m-p/13470865#M40857

 

 

Ranjisha Sengupta
Ranjisha Sengupta
Legend
February 15, 2023

Hi @anthonys57530656,

Thanks for reaching out. I have checked the thread that you posted. Did you update the application to the latest version? Please try doing a fresh install and let us know how it goes.

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