P: Sorry, something went wrong error message

[Xavi6C2C]

Hi!

After update to the new Bridge version 2023, I can't run the program. I have this message and then, program is close down:

 

Sorry, something went wrong.

This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues, please see our troubleshooting guide.

Any idea?

Thanks!

{Moderator Note: Edited the thread title]

[Alfredo5D34]

Hi

First problem a dont have in support/adobe/ Bridge, i only have Adobe Bridge 2023

So i share de Logs collected.

Thanks

[PECourtejoie]

Hello, are you using the Catalan language?

[Mohit Goyal]

Hi all,

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

Please update or install Bridge Beta via the Creative Cloud Desktop app.

Steps to install/update

Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

Thanks,

Mohit