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January 31, 2023
Question

SD card not detected

  • January 31, 2023
  • 3 replies
  • 1885 views

I updated my Mac Mini M1 to Ventura 13.2 and now Bridge cannot find my SD card any more - I tried with two readers that both worked flawlessly before the update, but now both trigger "device not detected" in Bridge

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3 replies

Mohit Goyal
Community Manager
Community Manager
March 7, 2023

Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

 

Please update or install Bridge Beta via the Creative Cloud Desktop app.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Participant
January 31, 2023

I am having the same problem on new M2 MacMiniPro running Ventura 13.2.   The CF card mounts on the desktop but the Bridge Downloader is just not detecting it.  All of the permissions were set under Privacy and Security and computer rebooted.  

January 31, 2023

I have a feeling that the problem is Ventura - Apple as been restricting compatability with ExFat.

Participant
January 31, 2023

It worked fine on my 2007 iMac with CS5 I'm upgrading from, LOL.  Glad I didn't subscribe to Photoshop/Lightroom first.

PECourtejoie
Community Expert
Community Expert
January 31, 2023

HEllo, please give the full version of Bridge, the brand of the readers, and the SD card.

Is it the same version of Bridge as before the OS install?

Did you try resetting the preferences of Bridge (Cmd+OPT+SHIFT as you start it?)

Or an uninstall/reinstall?

January 31, 2023

Bridge version 13.0.2.636

Two Satechi readers and one GiO, various Sandisk cards. I did not change the Bridge installation.

No, I did not try resetting the preferences, nor did I reinstall it. 

January 31, 2023

To add, the cards do appear on the desktop, it is just Bridge that does not see them.