After update to the new Bridge version 2023, I can't run the program. I have this message and then, program is close down:
Only with Bridge 2023 after upload. Bridge 2022 still works, and PS also. Of course, I have internet connection and logged in creative cloud. I'm using a Mac M1.
Hey, did you find a fix? I am faceing the same problem
Could you please share the screenshot of the error you are seeing and share the logs using the logs collector tool to firstname.lastname@example.org
Also can you try the following:
- Log out from Creative cloud
- Login from creative cloud
- Launch Bridge 13.0 from Creative cloud
Please check and confirm if that solves the issue.
This is the Adobe Log Collector:
and here is the screen shot
[image: Captură de ecran din 2022-11-01 la 13.23.46.png]
It seems there is something going on my Mac but I don't know what.
Please help me.
[personal information by the author has been removed by the Moderator]
Crisan, please be aware that both good and bad people can view anything in these forums.
Which route can I get this file? I can't find it using the Finder
I'm still waiting an answer after send the logs. At least, a message informing you've received my issue and you're working to solve it.
I look forward to finding a solution very soon 🙂
Me too, having the same problem.
Hi, I am having the same problem, I update new version 2023 and Bridge and I can't run the program and it put the same problem!
Hola Albert i Martina!
I still have the same problem. Adobe has put in contact with me to solve the issue individually. Just to guess... Are you using an iMac Ventura in Catalan language version? It's weird that two more people with this issue, they also might be Catalans according to their nickname, like me.
I hope they can help you as they do with me
HEllo Please try the latest patch release #18.104.22.1683. Please install and confirm if that fixes your issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html
Updated, but same issues 😞
Catalans, catalanes, gent que teniu problemes amb el putu Bridge!!!
I have changed the OS language to spanish and, it works.
Maybe the other people are using smaller languages and this it causes the crash.
Anyway, I will write to Adobe to have a solution for that.
I already pointed this as the origin of the problem. After run the program, did you change the language back to Catalan? I don't want to use Spanish just for one program, for that I already have 2022 version.
Anyway, I hope Adobe finds a solution. Last week they worked in remote in my computer for two hours and they couldn't fix the issue. But your contribution might help them a lot! 🙂