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David Remington
Inspiring
October 19, 2017
Answered

Bridge 2018 freeze

  • October 19, 2017
  • 14 replies
  • 11288 views

Is it just me? Bridge 2018 freezes before I even finishing arranging the workspace. Did it multiple times. Unusable. 2015 MacBook Pro, Sierra. Bridge 2017 runs fine.

      This topic has been closed for replies.
      Correct answer Deepak_Gupta1

      Hi All,

      We have released a new version of Adobe Bridge (CC 2019) on 15 October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

      Please check the following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

      You may need to update the Creative Cloud application and restart your computer to see the updated installer.

      Thanks,

      Deepak Gupta

      14 replies

      Show previous replies
      C
      Community Manager
      CCSS1212Community Manager
      Community Manager
      October 24, 2017

      Hi All,

      Please let us know the size of the folder you are trying to explore in bridge.If the file size is large ensure to use Prefer Embedded Option in preview panel. Still you are facing the issue please list down the steps .

      Also meanwhile you can try the steps mentioned in this help page

      https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

      R
      rosk43364472
      Participant
      October 24, 2017

      HI Avinash thanks for the reply.

      I was trying to work on a folder that had 7 GB of Tif files but weirdly it worked fine when I navigated to a folder with 12 GB of Tiffs.  Will check this out and see if I can replicate it anywhere.  I tried resetting prefs as mentioned earlier but I'll have a look at that link above now.  Lots more to do I see.

      Ros

      R
      rosk43364472
      Participant
      October 24, 2017

      Froze again .... this time to a folder with subfolders. Can't do any work on it and am going to revert to my CS5 copy if it still launches with the current OS

      R
      rosk43364472
      Participant
      October 24, 2017

      Hi there ... exact same problem here.  Using Mac Pro mid 2010 12 core 32GB Ram

      Ros

      S
      stafftopia
      Participant
      October 21, 2017

      Photomerge does not work in Ps 2018.  The program freezes and I have to end task on it.

      GautamBahl
      GautamBahl
      Inspiring
      October 23, 2017

      Hi All,

      Please start Adobe Bridge and immediately press Command+Option+Shift until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

      Also in Bridge Preferences check the option "Prefer thumbnail generation over preview generation".

      Regards,

      Gautam

      M
      mwellan
      Inspiring
      November 7, 2017

      Hi Gautam,

      No use. When I reopen Bridge 2018 and try to jump to a new folder, it doesn't shows the content and...freezes.

      Solution: Force Quit and use Bridge CC2017.

      Rui A.

      MAC OS High Sierra. iMac 32 GB RAM


      How can I load the previous version of Bridge?

      J
      John Wadman
      Participant
      October 20, 2017

      Me too. Also where have the photo merge. Load into photoshop layers etc tools gone?

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