Libraries stops working, not usable, not clickable

[megan_3235]

Can you please fix this issue, its forever stuck on one set of libaries when i need to pull assetts from other brands im working on 

[pangapanga]

Same for me on the latest version - only fix is to quit InDesign, it will work for a while then break again. The menu is also 'stretchy' and unclickable.

[megan_3235]

ive quit, restarted, uninstalled and re installed both indesign and illustrator and it still doesnt solve the issue. 

[smorrice]

Hi @megan_3235. We are sorry that you are having issues. We have seen similar reports and are looking into it. Is it possible for you to recreate the issue and then send us your logs using the tool in the link provided? This will help us get to the bottom of the issue.

Thank you so much for reporting.

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

[Donald_McBride6714]

Also have the same issue in indesign

[Scott30686307h52k]

I'm having similar issue with the Libraries being unclickable and, sometimes, stretched out.

Would I attach the logs here?

[Jennifer32213220520f]

I have had this since Tuesday with both Illustrator and Indesign. When I click on the Libraries tab it is blank. My coworker also had that, so she restarted, but that did not work for me. I have uninstalled Illustrator and then reinstalled it, still nothing. 

[StudioFreudenthal]

Same issue, any update on a fix on this Adobe ? 

[DAW Creative]

This has been happening with me too - ever since the 2026 updates - most frustrating as I use CC Libraries every day.

[Robin25239924ibtg]

I am having the same issue. I have restarted the laptop and updated Illustrator. It is just frozen, and I cannot click on anything.

Please fix this problem.

[AndyBarba-Official]

I, too, am dealing with this problem. I was planning to update my software to the latest version of mac OS, but based on all these comments, it seems that the issue is with InDesign. Literally the same symptoms as everyone else. Stretchy library, unable to scroll the library panel, but surprisingly if i want to drop in an asset that happens to be showing, it does drag and drop as long as it's the same application that created the asset (in my case, Indd). But equally surprisingly, the asset that appears is a completely different asset from a completely different libray. It seems like the view panel is not reflecting an accurate navigation. So perhaps that helps debug!

[matt_7752]

Same here. This is such a pain point that started after the new update. It does the same in Illustrator, Photoshop and InDesign. What is going on Adobe??

[DAW Creative]

I've noticed the freeze occurs after exporting a PDF

[statementclou26057039nbru]

更新完就立刻遇到，之前也有一次更新也遇過，這次更新又來，ADOBE如果沒辦法搞定這個問題就不要隨意更新，真的很爛。