Adobe Collaboration Experiences

When deleting workspace "Windows->Workspace->Edit Workspaces" error happens “A dynamic_cast has failed”, if any workspace has then selected. AE 2026

when exporting in h.264 high quality 1080p at 320kbps aac audio, all audio levels are messed up

Hello,I am having an issue where Adobe Substance 3D Painter (Steam version) crashes during startup.The problem:Painter launches and shows the splash screen. After a few seconds, it crashes before reaching the main interface.Crash information from Visual Studio debugger:Unhandled exception at 0x00007FF644A0DE1C (Adobe Substance 3D Painter.exe):0xC0000005: Access violation reading location 0x0000000000000040Call stack:Adobe Substance 3D Painter.exe!00007ff644a0de1c() UnknownAdobe Substance 3D Painter.exe!00007ff644acc3b2() UnknownAdobe Substance 3D Painter.exe!00007ff648c21ecc() Unknownkernel32.dll!00007ffd4219e957() Unknownntdll.dll!00007ffd4408ad6c() UnknownWhat I have tried:Verified Steam game files Redownloaded C++ Redistributables Updated NVIDIA game and studio drivers Checked that there are no Steam launch options Debugged the crash in Visual StudioMy system:Laptop: ASUS ROG Zephyrus G14 (2020) GPU: NVIDIA GeForce GTX 1650 Ti Laptop GPU (4 GB VRAM) CPU: AMD Ryzen 5 4600HS RAM: 24 G

Is it possible to give k-12 account admins more latitude when it comes to allowing features?  Currently we cannot access STOCK, etc.

Specifically, using the Concept to Vector feature. It fails almost immediately. Message: “We're experiencing high demand. Please wait and retry your prompt soon. Thank you for your patience.”  

Adobe XD shared links are not working. Error:- Something went wrong.

Hi everyone,I wanted to share a solution I discovered after struggling with a very frustrating Adobe performance issue on a high-end Windows PC.For a while, Adobe apps were randomly freezing and lagging in the UI, even though my hardware specs were more than enough. The issue was not normal rendering lag or export-related performance. It was mainly happening inside the interface itself.The symptoms were:Adobe apps would freeze for around 5 seconds. After the UI became responsive again, it would freeze again shortly after. Menus, panels, preferences, export windows, and general UI interactions would become delayed or unresponsive. GPU usage was not high. CPU usage was not high. RAM usage was normal. The system looked completely fine in Task Manager, which made it feel like the problem was coming from Adobe or Windows rather than from the hardware.After trying multiple things, I found the cause by accident:Microsoft PC Manager was running in the background.Once I completely closed Micros

Quero fazer o efeito de shape morphing com dois círculos. Seleciono e transformo ambos em caminho composto, vou em Efeitos > Caminho > Contornar objeto e nada acontece. Nenhuma aba de contorno abre para definir o tamanho/ espessura. 

1. Executive SummaryA reproducible regression has been identified in Adobe Photoshop affecting the Remove Tool starting from version 27.5 onward.On identical hardware and system configuration, the Remove Tool fails consistently with a generic error:“Could not complete your request because of a program error.”The issue is 100% reproducible and does not depend on image type, tool mode, or GPU acceleration settings.Rolling back to Photoshop 27.3 immediately resolves the issue, strongly indicating a software regression introduced after 27.3.2. Severity AssessmentSeverity: High Impact: Core tool failure (Remove Tool) Workaround: Version rollback to 27.3 User impact: Blocks AI-assisted object removal workflow entirely in affected versions3. EnvironmentApplicationAdobe Photoshop 27.8.0 (Release)Operating SystemWindows 11 64-bit Build: 26200.8737 (Insider build)HardwareCPU: Intel Hybrid Architecture (24 cores / 32 threads) RAM: 64 GB GPU: NVIDIA GeForce RTX 4070 VRAM: 12 GBGPU / DriversDirectX

AI 30.5.1, MacBook Pro 16-inch, Nov 2024, MacOS 26.5.1 - When switching from 2 monitors to only the built in display, the Libraries palette becomes stretched vertically and unusable. All other palettes remain normal.  

Working version: 26.2.2 Broken version: 26.3 Issue: Certain clips that were recorded landscape but interpreted/registered as vertical display correctly until scaled up. Once scaled, playback and export show distortion and flashing rainbow glitch bars. Rotation is not the trigger: rotating the clip does not cause it by itself. Scaling does. Scope: Happens in a brand-new test project and existing projects. Audio: Audio playback/export is unaffected. Confirmed workaround: Rolling back to 26.2.2 immediately resolves the issue with the same media and project. Tested: Media cache cleared after rollback. Hardware: Macbook M4 Max, OS version Tahoe 26.5.1

I'm having trouble with CC Libraries changing the names of links when packaging an illustrator file. I've already been using the method of having to duplicate an asset within the library assets to make sure the name of the asset in the library isn't changed to 'Artwork 1', which isn't ideal as I have to test and do this more than once sometimes. I need my assets to retain their assigned names when packaging a file that uses Adobe CC library assets as I work in a large team and we absolutely cannot have these random named assets being outputted!

Hi everyone, I've been experiencing this problem with Creative Cloud Content Manager for a few days now. I've noticed that the process in Activity Monitor spikes to 100% and stays constant, sometimes even reaching 180-190% CPU usage, without me doing anything. It happens immediately after startup and stays that way for several minutes.My configuration is:iMac 2020, OS: 14.8.3 (23J220), 3.8 GHz Intel Core i7 8-core, 32GB RAM.Adobe Creative Cloud version 6.8.1.865.Can anyone help me with this problem? Thanks in advance!

The Issue:!--tgqphd||[]--> "Save for Web (Legacy) slice selections are locked together. Changing one slice format (JPEG/GIF) changes all slices globally."  I’m on a mac and using Photoshop 27.8 release. When I go to export multiple slices, like I’ve done a million times, it will now only allow me to export them as the same file type. Before I could save one slice as a gif or png while other slices would be a jpeg. Now, if I choose gif for one slice, it will make all the slices a gif. Same thing if I choose jpeg. I’ve worked through several troubleshooting steps to see if I could resolve the problem but to no avail. Im using the slice select tool as well when I export to choose individual slices but it keeps globally making changes. !--tgqphd||[]-->!--tgqphd||[]-->

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Hello! For the last few versions or so, I’ve noticed that in Acrobat Reader for iPad, the PDF thumbnails occasionally disappear. Even if I close the app completely and then reopen it, the thumbnails don’t reappear (the classic red and black Adobe icon remains next to the file name). The only way to get the thumbnail back seems to be to delete the file and replace it with a previously saved copy. This problem started occurring when the small window showing some of the ‘Recent’ files was introduced in the ‘Files’ section, in the top-left corner of that section (previously, ‘Recent’ files were only available via the ‘Home’ section). I’m using a ninth-generation iPad and have installed the latest version of Acrobat Reader. I realise this isn’t a major problem, as the content of the PDFs remains unchanged, but it would be great if a solution could be found to prevent the thumbnails from disappearing. Thank you.

Can Adobe please fix this annoying unnecessary pop up tutorials in the library?? How many times should i click pass this and keep my Tooltips on disable but these annoying ADS won't go away??? Fix this! We don't want this!

Hi, Libraries are freezing in InDesign and Illustrator. This has been happening for around 6 months and affects 3 out of 4 mac laptops in our team.All apps and creative cloud up to date. Only solution is to quit software and reload, we can only then add another 2 assets to your file before it then freezes again.I can see from the forums that this is a very common issue affecting a number of users currently. Is a fix in process?  Creative Cloud info below. All macbooks running Sequoia 15.5. InDesign 20.4.1. and Illustrator 29.6.1Thanks in advance.  

Version of the app 28.7.3Platform and OS version macOS Sonoma 14.7.1 (23H222)Basic steps to reproduce the problem Opening the Libraries pallette after Ai restarts, triggers back pop-ups, even though having clicked on them.Expected result and actual result App remembering pop-ups were accepted and no appear again. A fix will be much appreciated.Regards.

I have to quit out of InDesign and reopen. The library will work for a little while and then stop working again. Can't select anything, can't scroll, can't drag items to my workboard. This only started happening when I upgraded InDesign yesterday.

I have several libraries created for some page layout marks I use everyday in InDesign. After I work on one file, the next file I open, the CC Libraries panel is frozen. I cannot select anything or change libraries. All I can do is collapse the panel. I’ve tried dumping caches, library files and the only thing that works is to restart the program.Is there a fix for this? Is there anything to try to keep the panel working for more than one file?

I heavily rely on the CC libraries for speed of CRE book productions. The CC library InDesign panel becomes inactive and freezes. When expanding the panel it streches like a flat jpeg. The troubleshooting either does not help or gives temporary relief for a couple hours tops. I shouldn't have to log in/out of Adobe to get the CC library panel to work for a limited amount of time. 

We wasted a lot of time trying to share documents for review at our firm, because the links created by the CC desktop application (in the Files area) don’t work. Recipients of the links get a “You are not authorized to view this file” error. There is no apparent way to authorize anyone, either.It turns out that there are several problems in play here:If the file happens to be a PDF, Adobe just removes the Share option from the menu. This is not correct behavior. If an option exists but is simply not currently available, you grey it out. You don’t just make it disappear. This is UI 101. By greying it out, you show the user three critical things: A. The function exists. B. Where it resides C. Some condition must be satisfied to enable it.   The documentation at Share cloud documents suffers from a similar defect: It shows you how to share files, but makes no mention of the fact that the steps don’t apply to PDFs. That critical information is off-screen, at the bottom of the page where yo