Adobe Collaboration Experiences

When a user tries to sign a document, an error message appears.“You will be redirected in 3 seconds”“Something went wrong. To proceed with completing this agreement, we will redirect you to our classic experience, which will clear any signatures and initials you entered in this agreement.”This document has 2 fields Signature and text field.We have tested a document that worked prior in Dec 2025 which had no issues and the same document now produces the same issue.End user’s device is Windows 11 will all Windows and Firmware patches completed.This is happening to more than one user across multiple documents.  

I have several libraries created for some page layout marks I use everyday in InDesign. After I work on one file, the next file I open, the CC Libraries panel is frozen. I cannot select anything or change libraries. All I can do is collapse the panel. I’ve tried dumping caches, library files and the only thing that works is to restart the program.Is there a fix for this? Is there anything to try to keep the panel working for more than one file?

Hi everyone, I've been experiencing this problem with Creative Cloud Content Manager for a few days now. I've noticed that the process in Activity Monitor spikes to 100% and stays constant, sometimes even reaching 180-190% CPU usage, without me doing anything. It happens immediately after startup and stays that way for several minutes.My configuration is:iMac 2020, OS: 14.8.3 (23J220), 3.8 GHz Intel Core i7 8-core, 32GB RAM.Adobe Creative Cloud version 6.8.1.865.Can anyone help me with this problem? Thanks in advance!

Can you please fix this issue, its forever stuck on one set of libaries when i need to pull assetts from other brands im working on 

New gradients are automatically added/ created for no reason. Theses gradients cannot be deleted / modified without Indesign crashing right awayThe action of ‘Selecting unused swatches’ doesn’t select these gradients, despite nothing using them.     Fred

CC Libraries will not initialize. Followed all suggestions within Adobe Community. No luck. Note: I keep minimal CC Libraries active at a time, and I back up then deactivate all project libraries that I am no longer using. Have logged out and back into Adobe CC. Have closed and reopened programs. Libraries will not initialize for use.

For the last week, after a recent update, my libraries keep freezing after about an hour of use or if I go into another program.  The only way I was able to get past this was fully closing the program and reopening again. I also have a problem with saving my files as well.  We use onedrive in our office.  Now when I try to save my whole computer lags.  If illustrator is not open there is no problem.  The only way around this while I am working is either pausing the sync or quiting onedrive.  Illustrator V 29.5.1MacBook ProApple M116 GB Memory OS - Sequoia 15.5

This used to work somewhat reliably over the last few releases but now it's buggy as anything. I copy just "Details" to avoid overwriting other settings, but after 50 images the feature just gives up. I've got 96GB of RAM and 4TB SSD with about 750GB of available space. It's a 2023 Macbook Pro M3 Max. Latest available LR version as of time of writing this. The whole point of this Mac was to speed things up, but now Lightroom is slowing me down to a grinding halt. Absolutely outrageous.  I've restarted the Mac, I've updated Lightroom. Nothing solves this issue. Pasting all settings again doesn't solve it. This software is so broken it's actually becoming a joke that I have to pay for this mess. 

Can't pull icons från CC Library in ID, what's going on? 

My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library. I've seen other posts with this issue in the past but no fixes.

After updating from the 2025 to the 2026 version of Creative Cloud apps, the new cloud save interface has become extremely frustrating to use.In the 2025 version, when saving to the cloud, the window displayed folders as large icons with thumbnail previews of the design files. This made it quick and easy to find and select the correct folder visually.In the 2026 version, this has been replaced by a drop-down folder list that:• Is not displayed in alphabetical order• Uses a very small arrow to expand folders, which is hard to click precisely• Sometimes ignores the selected folder and saves files in the root or random locationsThis new interface slows down the workflow significantly and makes file organization unnecessarily complicated. For designers and creative professionals, the loss of thumbnail previews and clear folder navigation is a serious usability issue.I’m using Windows 10, and this issue occurs consistently across all Creative Cloud apps after the 2026 update.Please consider

Unable to custom sort anything in the Libraries Palette even though Custom Sort and Custom Groups are selected.

Adobe, please Help!!In the office we have multiple users using Libraries, and they are shared between them.  The libraries are not updating when someone adds a new item or moves it to a different sub folder etc...  People are unable to see other peolpe's updated activity in the Libraries we can all see our own items that we added or moved or changed, but we can not see other people's.  However if they go into the Creative Cloud Desktop app and navigate to the libraries tab and then click on the "Browse all" Tab at the top, the library items do show up in the display, but only if you look at it through the Creative Cloud Desktop app and then engage the "Browse all" tab.  That would tell me that the sync is happening but it is not pussing it out to the actual library for some reason. This has been getting worse and worse over the last month.

I'm having trouble with CC Libraries changing the names of links when packaging an illustrator file. I've already been using the method of having to duplicate an asset within the library assets to make sure the name of the asset in the library isn't changed to 'Artwork 1', which isn't ideal as I have to test and do this more than once sometimes. I need my assets to retain their assigned names when packaging a file that uses Adobe CC library assets as I work in a large team and we absolutely cannot have these random named assets being outputted!

The CC library panel is not working as it should: 1. It freezes and won't allow scroll.2. When I expand the panel to see more it stretches the entire element including the text vs showing more. Something is definitely broken.

I've been using the CC library a lot within InDesign. But I can't make the thumbnails of the photos larger. Is it possible? Does anyone know, please? Thanks.

I have a bunch of Transparent PNG images and when I license them, they update as FLAT JPEGs in my PS Panel and in my document and I can't figure out how to keep them as PNGs. But I can go and download them and I get the choice of JPEG or PNG and they download correctly.  But then I have to drag them all in a update individually. I'm not seeing a preference that I can change to make them 'hold' as PNGs. The preview icon shows them as transparent, but says JPEG in the info next to it. Thanks for the help.

Problem: White and light-colored assets are still invisible in Adobe Libraries across the entire Creative Cloud suite. Ask: Let us change the thumbnail background color — or at least display transparency. This has been a long-standing request in the forums, and it’s baffling that such a basic visibility option hasn’t been added yet. If the Transparency Grid already exists in the library option to turn on/off, why not extend that functionality to the background? Minor issue, why does InDesign label this "CC Libraries" and all of the other apps just have "Libraries" – it's out of alphabetical order only in that application for some reason.