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I can't manage to use Firefly API

Community Beginner ,
May 07, 2024 May 07, 2024

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Hello everyone,

 

I am trying to figure out why I cannot an Adobe project using the Firefly API. Some context:

Pablo37229101j1yz_0-1715075444503.png

 

I only paid for Firefly when creating my account. I try to follow these steps https://developer.adobe.com/firefly-services/docs/guides/get-started/, creating a project and then adding the Firefly services API. However, when I try the API seems unavailable. Looking for the API on the catalog, it shows this message:

Pablo37229101j1yz_1-1715082381258.png

 

I can only see 1 API on the admin console:

Pablo37229101j1yz_2-1715082428856.png

 

How can I enable the Firefly API? Am I supposed to have access, and if not, how can I have it? 

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Community Expert ,
May 07, 2024 May 07, 2024

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Hello @Pablo37229101j1yz,

 

Thank for your message.  I am not an expert on using APIs for Adobe products. Are you an administrator for an Enterprise account? The Firefly API is only available to Enterprise accounts.  I do not have an enterprise account and when I go to the developer page and create a new project and click on "Add API":

droopydog500_0-1715083538704.png

Firefly is not listed as an available API for me:

droopydog500_1-1715083598696.png

 

 

    droopy

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Community Beginner ,
May 07, 2024 May 07, 2024

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Hi droppydog,

 

I am an administrator. I bough my plan as an individual (so, not as business; student or teacher; school or university). Mentioning just in case it is relevant.

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Community Expert ,
May 07, 2024 May 07, 2024

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Ok. I am sorry to tell you that the Firefly API is not available to individual accounts.  Hopefully it will be in the future.

 

    droopy

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Community Beginner ,
May 07, 2024 May 07, 2024

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Thank you droopydog. Is it available for enterprise accounts? If I create a single app business subscription for 38 dollars per month, will I have access to the API?

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Community Expert ,
May 07, 2024 May 07, 2024

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This is probably a good starting point: https://www.adobe.com/creativecloud/business/enterprise.html

 

I do not have an enterprise account and am not sure what the costs are.

 

    droopy

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Community Expert ,
May 07, 2024 May 07, 2024

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@Pablo37229101j1yz Enterprise accounts are contracted accounts with minimum 100 users.

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Community Beginner ,
May 07, 2024 May 07, 2024

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Thank you Kevin. I guess then I won't be able to use the API :')

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New Here ,
May 31, 2024 May 31, 2024

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I had the same question and was very disapointed to find this topic.
Why it's so unfair in relationship to individual users? Why I can't get an access to firefly api as individual? Just don't understand the polytic of the company.

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Community Expert ,
May 31, 2024 May 31, 2024

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@Yahor37679609svy4 my take (and managing an enterprise account) is

1. Even as an enterprise customer - this is a contractual add-on with an additional cost.

2. Enterprise customers have a higher level of scrutiny/legal responsibility via contracts with Adobe.

3. This API integrates with a much larger solution called Gen Studio which is built for Enterprise/Experience Manager accounts.

https://news.adobe.com/news/news-details/2023/Adobe-GenStudio-Accelerates-Enterprise-Content-Supply-...

 

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New Here ,
Apr 15, 2024 Apr 15, 2024

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I want to access Firefly using the API, but I cannot use the Firefly Services API. Is support not available in Korea yet? Or do I need to subscribe to a certain plan or more?

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Community Expert ,
Apr 16, 2024 Apr 16, 2024

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Firefly API is an Enterprise Edition service. It is not available for individual users.

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Community Beginner ,
Sep 19, 2024 Sep 19, 2024

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@Ten A - So how do I become an Enterprise customer? No one at Adobe can tell me how. I've tried for weeks to find out from support.

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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Community Beginner ,
Sep 20, 2024 Sep 20, 2024

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This link is not helpful as no one responds to requests for info.  Thank you though.

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Community Expert ,
Sep 20, 2024 Sep 20, 2024

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You probably need to contact sales about this.
For enterprise licenses, there are resellers in many countries. You can also find such a reseller and contact them.

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New Here ,
Dec 11, 2024 Dec 11, 2024

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Hi @droopydog500 ,

 

We used the Photoshop API in the past but as the API function merged into Adobe Firefly we do not have acces to the API anymore. Now we want to acces Adobe Firefely but I cannot see where we can buy or receive access? We have put in a request but I'm not sure if this is the correct way to go?

 

request firefly api.png

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Community Expert ,
Dec 11, 2024 Dec 11, 2024

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Hello @jan_4051,

 

The local Adobe administrator for an Enterprise account is the person who needs to enable users to use the Firefly API. That is who the request went to. If you are not sure who that is in your organisation, contact your IT department and ask them.

 

    droopy

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