Don't have access to firefly (AWS OUTAGE)

[artcc011_3967]

[Alisa37084662d5b4]

I dont understand why I can't use the adobe, it says "Adobe Firefly is not available in your region." Im in Israel/

[bnbn34438057njsi]

joining in to this issue --please assist.

[Kevin Stohlmeyer]

@Alisa37084662d5b4 @bnbn34438057njsi are you using a VPN to connect?

[Visionprive]

This morning i opened Firefly and was greeted with the message "Not available in your region" I am based in Budapest, Hungary.

Never had any issues using Adobe here, has anyone experineced this?

[Carouliss]

Same in Serbia. Don't know the reason

[there_she_is_2530]

어제까지는 포토샵에서 Generative AI를 사용하는 데 아무런 문제가 없었는데 갑자기 이 오류가 발생하고 크레딧도 로드되지 않습니다.

참고로, 제 거주 지역은 한국이므로 에러창에 나온 것처럼 지역적인 문제로 인한 오류가 아닙니다.

[Maksym5D24]

Same in Ukraine 😞

[PR_Graphic Team]

10 mins ago I still using it generate a picture
but now it's not working and show this on the page

Any idea to fix this problem? 

[Sand29533984zynk]

same here, in singapore

[Ekaterina341127533d8c]

I agree with the question – I also have access without a VPN.

[CHIEN HSUN30936756kon9]

Same in Taiwan.

[Vadym Borz]

Hi everyone.

Firefly's generative fill stopped working in Photoshop. It was working perfectly just an hour ago. Why? I'm in Croatia. I'm getting an error saying this feature isn't supported in my region.

[Clever_warmth5CBD]

same in the netherlands

[dirk_8543]

Benötige Hilfe, Adobe Firefly ist nicht in meiner Region (Deutschland) verfügbar.

[Ekaterina341127533d8c]

Adobe FireFly is not working - "access is not provided in your region".

I'm in Israel, connecting without a VPN.

[ARMarketingPlus]

Same in Poland...

[Влад33086819g3w6]

Today I received a message that Adobe Firefly is not available in my region.

I haven’t changed anything or used a VPN. I also noticed that the Firefly website isn’t accessible when I’m signed in — but if I log out, the site works.

[SRPF]

SAME!

[stas_5609]

I am writing to report an issue regarding the availability of the Adobe Firefly service in my region, Ukraine.

Today, I discovered that I am unable to access or use Adobe Firefly, as it appears to be currently unavailable in Ukraine. I have searched Adobe's official resources but could not find any official announcement or information detailing this restriction, explaining why this has happened, or indicating a timeline for restoration of service.

I rely on Adobe services for my work/personal projects and would appreciate clarification on the following:

Reason for the Restriction: Could you please explain why the Adobe Firefly service has been made unavailable in Ukraine?

Resolution and Timeline: What steps are being taken to restore access to Adobe Firefly in this region, and is there an estimated timeframe for when the service will be available again?

As a loyal Adobe user, I would greatly appreciate a prompt and clear response regarding this situation and any steps I might need to take on my end, if applicable.

[alexandr_8470]

Hello. Today I used my Photoshop and recieved message like "Firefly not available in my region". I see not only me and my country have this problem

[niveen_Salah3948]

Same in Jordan

[tuncbudak]

I am having the same issue.

I was using it almost everyday. Now it says "Sorry, Adobe Firefly isn't available in your region.".

[shanmaxx5]

I am from Sri Lanka. I use Adobe Firefly frequently. But today

it shoes that Firefly isn't available in my region. 

[Sk. Arif Hossain]

Same in Bangladesh, Update: it is back and working fine from my end 🙂

[stas_5609]

I am writing to report an issue regarding the availability of the Adobe Firefly service in my region, Ukraine.

Today, I discovered that I am unable to access or use Adobe Firefly, as it appears to be currently unavailable in Ukraine. I have searched Adobe's official resources but could not find any official announcement or information detailing this restriction, explaining why this has happened, or indicating a timeline for restoration of service.

I rely on Adobe services for my work/personal projects and would appreciate clarification on the following:

Reason for the Restriction: Could you please explain why the Adobe Firefly service has been made unavailable in Ukraine?

Resolution and Timeline: What steps are being taken to restore access to Adobe Firefly in this region, and is there an estimated timeframe for when the service will be available again?

As a loyal Adobe user, I would greatly appreciate a prompt and clear response regarding this situation and any steps I might need to take on my end, if applicable.