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dolldivine
Inspiring
October 23, 2025

Save As corrupts file, refuses to upload

  • October 23, 2025
  • 18 replies
  • 258 views

I've been working on a file functions file for months.  All the tests are going well.  Now that I'm finally ready to take it site-wide and overwrite the old file, everything is going wonky.

 

First, when I "save as" and overwrite the new file, visually, the new file is messed up.  I can copy/paste individual functions from the new file to the newly overwritten file and that kind of helps but then it creates other problems.  Some functions can be minimized visually, but others can't (but everything works in the identical other file that I copied this one from).

So I tried just copy/pasting it manually in windows explorer, going outside of dreamweaver.  But still when I open the file it's all wonky, and when I try to upload it to the server it says:

File Transfer failed due to following reasons:
- Internal data error, possibly because of failure to start the upload.

(other files upload fine).
It seems like dreamweaver might have some weird caching around this older file?  I've never seen this happen before.  I went to Adobe Cloud and made sure to update to the latest version, but it's all the same.

I just tried saving it as yet another file name and it went wonky but in a slightly different way.  You can see in the attachment some of the weird glitches that are happening.. grey boxes partway through variables and comments?

18 replies

Nayan_Kankariya
Community Manager
Community Manager
November 13, 2025

Hi @dolldivine,

 

Thanks for writing to us. Yes, this is the right channel to reach out to us. We apologize for the delay and we appreciate your kind patience in getting this behavior resolved. We have reached out to you on your email requesting a remote connect session for troubleshooting the behavior and try for resolving the same at the earliest on your machine. 

 

Have a pleasant day!

 

Regards,

Nayan

Adobe Dreamweaver Team  

dolldivine
Inspiring
November 13, 2025

Oh, absolutely.  This is just my personal/work computer that I've had for over 5 years.  I usually have my programs on one partition and saved files on another.  Never had any sort of issue.  This is clearly a case of a glitch in Dreamweaver where it isn't recognizing that the file is refreshed.  I'm not really sure what has to happen to communicate this to Adobe.  I thought that this is the proper channel.  I really have better things to do than to work overtime to convince Adobe that there's a glitch.

Nancy OShea
Community Expert
Community Expert
November 9, 2025

"DW is on the C: partition and the files are stored on the E: partition, but I doubt that would matter?"

===========

It could.  Does DW have full read/write access to E drive?

 

 

Nancy O'Shea— Product User & Community Expert
dolldivine
Inspiring
November 9, 2025

It doesn't seem to be connected to the "Save As" feature, as the same glitch happens whether I save the file in dreamweaver, or, just make a copy in windows explorer and open it in dreamweaver later. It doesn't matter how the file is generated. What does seem to matter is that the file receives a name that Dreamweaver was previously familiar with. If I give the file a NEW name that didn't exist before, everything is okay.

I just ran a test and saved a file with an existing name but in a new location, and that file is fine. So it's just a matter of trying to save a file with a name and location combo that dreamweaver already knows. It looks like dreamweaver is not recognizing that the file is new and not clearing some sort of formatting or caching associated with that file.

Yes, this is all on the computer... nothing on the cloud. DW is on the C: partition and the files are stored on the E: partition but I doubt that would matter?

Nancy OShea
Community Expert
Community Expert
November 6, 2025

Just trying to cover all bases.

 

"Save As" can cause file corruption when there is an issue with faulty hardware or corrupted system files, power outage, or lack of available system resources. 

 

To troubleshoot, try saving file to a different physical location. Ensure your hardware is healthy and has enough free disk space. 

 

DW works best when the local site folder resides on the same primary HD that DW is installed on (typically C drive). It's best not to use DW to edit files stored on cloud or network drives, as read/write errors might occur. 

 

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
November 6, 2025

I am unable to recreate this "glitch."

 

Can you open files & SaveAs in another code editor like Sublime Text or VS Code?

https://www.sublimetext.com/

https://code.visualstudio.com/

 

 

Nancy O'Shea— Product User & Community Expert
dolldivine
Inspiring
November 6, 2025

Just an update.

I'm having the same issue with a different file.  I recreated site cache.  That didn't help.

So I went and disabled the site cache.  That didn't help.

I restarted the program to make sure that the changes take effect.  The file is still super messed up and unusable.  

I delete the file in Dreamweaver.  Resave a new version of it.  Still glitching.  This is a really serious glitch that needs to be looked at.

dolldivine
Inspiring
October 28, 2025

Good to know!  Thank you.  I'm sure I'll be revisiting this post in teh future.

Nancy OShea
Community Expert
Community Expert
October 27, 2025

You can disable caching in Site ⇒ Manage Sites.  See screenshot.

Nancy O'Shea— Product User & Community Expert
dolldivine
Inspiring
October 27, 2025

Thank you.  I just opened another old file and the entire file was simply BLACK in Dreamweaver.  I restarted the computer, tried opening it again and the entire window was black again.  So I did the site cache thing and that did help.  Yeah, something about the caching in Dreamweaver is just glitching really badly.