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Media Encoder - media offline error v25.1

Community Beginner ,
Dec 15, 2024 Dec 15, 2024

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  • Adobe Media Encoder cannot link media from Premiere Pro, and I just get media offline in all my exports.
  • Premiere Pro exports the files fine so there is a missing link,
  • I have reconnected media,
  • Cleared cache,
  • Fresh installs, etc.
  • Both Premiere Pro and Media Encoder v25.1 running great on mac book pro

 

Mod note: Please don't type in all caps. It's against our guidelines. I fixed it for you using a free web app. Please consider it next time.

Bug Unresolved
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correct answers 1 Pinned Reply

Community Expert , 14 hours ago 14 hours ago

@Clay baird Please do not write in capital letters. It makes the post difficult to read and its consider shouting.

 

Try resetting preferences.

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Community Expert ,
14 hours ago 14 hours ago

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@Clay baird 

 

I've moved your post from Creative Cloud Desktop to the Premiere Pro forum. 

 

Please share a screenshot and use proper case.

 

Jane

 

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Community Expert ,
14 hours ago 14 hours ago

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@Clay baird Please do not write in capital letters. It makes the post difficult to read and its consider shouting.

 

Try resetting preferences.

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Adobe Employee ,
3 hours ago 3 hours ago

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LATEST

Moved to the Media Encoder Bugs forum.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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