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6

Premiere always crashes when using enhance speech

Community Beginner ,
May 03, 2024 May 03, 2024

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Whenever I try and use enhance speech, premiere freezes the whole machine and crashes. It seems like it occurs when processing audio clips, though it doesn't happen immediately, nor every time—however, if enhance speech is used on a clip in a project, that project will crash at some point, without fail.

 

I'm using Premiere 24.3.0 (build 59), but the same behavior occurs in beta build 24.5.

 

I'm running Sonoma 14.4.1 on 2019 16-inch Macbook Pro. 

2.3 GHz 8-Core Intel Core i9

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

32 GB 2667 MHz DDR4

Bug Unresolved
TOPICS
Crash

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12 Comments
New Here ,
May 07, 2024 May 07, 2024

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I'm having the exact same issue. Crashes everytime. Using the same version of Premiere, and same OS. I've come to just avoid using it, but would be nice if it actually worked! 

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New Here ,
May 07, 2024 May 07, 2024

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Me too!  I have an expensive Mac tower so it blows my mind that this computer freezes during voice enhancement.  I have tried troubleshooting, including applying it to a very short audio clip to no avail.  I really want this feature to work!  So frustrating.

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New Here ,
May 09, 2024 May 09, 2024

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Happens also, freezes and then crashes my whole machine.

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New Here ,
May 10, 2024 May 10, 2024

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Same here, It seems only happens on the Intel chip Macbooks

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New Here ,
May 12, 2024 May 12, 2024

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Same same and I am on an intel 2020 imac.

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New Here ,
May 14, 2024 May 14, 2024

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Same here -- PC  i7  just updated to the latest version and still has the same issue.  Process starts and then crashes the system totally into a reboot. Fun!

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New Here ,
May 14, 2024 May 14, 2024

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Just tried again after the latest update of Premiere pro and macOS, don't know which one fixed this issue, but it got fixed.

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Community Beginner ,
May 16, 2024 May 16, 2024

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Me Too! Can't believe they have not sorted out this "new" feature to actually be of use.

I tried it when it was first released. I can do a 2/3 sec clip any more than that then its black screen and then pop my computer shuts down. Tried again today and still same issue!

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New Here ,
May 16, 2024 May 16, 2024

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Surely someone from Adobe can fix this, such a joke! It was working fine for me a couple of weeks ago. But it has started doing this annoying thing where it finshes enhancing the audio, then I will be trying to go on with my work, then it crashes and I will need to reenhance the audio again. 

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New Here ,
May 16, 2024 May 16, 2024

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It crached again!!! The crash won't happen when there's only one audio track being enhanced, however, when I split the enhanced audio to two audio clips, it has to re-enhance them two at the same time, then it got crashed!

Could someone fix this PLS? It's so annoying.

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New Here ,
May 18, 2024 May 18, 2024

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Happens to me as well, running it on an imac

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Community Beginner ,
May 19, 2024 May 19, 2024

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LATEST

This really gets frustrating. Premiere Pro crashes every few seconds as long as I use audio enhancer. I upgraded my PC two months ago so no, it's not the PC's fault.

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