P: New Camera Raw File Support - Requests & Information

[Rikk Flohr: Photography]

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available. 

[johnrellis]

@Amrit Hoeba, the Sony A7CR is not yet supported by Camera Raw or LR:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

Support for a new camera from a major manufacturer typically arrives in the release following the availability of the camera, sometimes in the next release after that. We might expect to see the next releases of CR and LR in mid-October during Adobe Max. (I have no inside information.)  

Meanwhile, you'll have to shoot in JPEG or use Sony's utility to convert from raw to TIFF.

[Amrit Hoeba]

True legend status, appreciate ty. I was hyped after 5 replacement 😂.

Still unbelievable that these billion dollar companies don't collab seeying the global customer independencies like this.

[maxsz]

Lightroom fails to read the RAW files of the Sony alpha 7C II. 

 

[Kan32657176c83m]

know that adobe usually does not support sony's new camera raw files but i just hope to have an official publish of the target date

[Rikk Flohr: Photography]

Not a bug - moving to New Camera Support thread.

[johnrellis]

"Lightroom fails to read the RAW files of the Sony alpha 7C II."

The Sony a7C II was announced after the release of the LR 12.5.  Support for a new camera from a major manufacturer typically arrives in the release following the availability of the camera, sometimes in the next release after that. We might expect to see the next releases of CR and LR in mid-October during Adobe Max. (I have no inside information.)  

Meanwhile, you'll have to shoot in JPEG or use Sony's utility to convert from raw to TIFF.

[inspiret55565205]

It works for me now on 20230927 build. I can open the RAW file capture by sony a7c2. However I can preview them on Finder. Any one has the same?

[PAG32686543l3gk]

Can LR increase the raw file compatibility of sony a7cr? Thank you!

[johnrellis]

"Can LR increase the raw file compatibility of sony a7cr?"

See this previous reply:

https://community.adobe.com/t5/camera-raw-discussions/p-new-camera-raw-file-support-requests-amp-inf...

[Olinfact]

Bonjour, avons nous une date de mise à jour pour que les fichiers RAW de sony ARW soient acceptés par lightroom? 

[dj_paige]

What version NUMBER of Lightroom Classic? (We need the version NUMBER and not words like "latest")

Which specific Sony camera?

[Olinfact]

Its the Lightroom 12,5 / camera raw 15,5: The latest version. And images come from Sony A7CR, the new. 

[Bill Sprague]

You can look up your camera on this list:  https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

[Olinfact]

I tryes DNG Converter but don't working with the new ARW sony format. 

[John Waller]

The ARW format is used by many different Sony cameras. You can see in this list which models use which format if you scroll down to Sony:

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-plug-supported-cameras.html

What matters is support for each individual camera model.

The A7CR is a new model released in the past few weeks. Adobe has not yet added support to Camera Raw or the DNG converter for this model. So we all have to wait for an update from Adobe.

In the meantime use the Sony Imaging Edge software to open your Raw files and save them to TIFF. Then you can open the TIFF files (not the Raw files) in Adobe software.

Keep your Raw files safe. Once Adobe updates Camera Raw and DNG converter (probably in the next few weeks but the exact date is unknown), you will then be able to open the A7CR Raw files in Adobe.

[Alex 0208]

Wann wird es ein Kameraprofil geben um die RAW Dateien der Sony A7CM2 zu öffnen und zu bearbeiten?

[johnrellis]

@Alex 0208, see this previous reply:

https://community.adobe.com/t5/camera-raw-discussions/p-new-camera-raw-file-support-requests-amp-inf...

[johnnybregar]

Anyone have any idea when Adobe will push out RAW support for the A7C ii? 

I wish this process was better coordinated.  Seems like RAW support would be available before the camera is released, not the other way around....

[John Waller]

I wish this process was better coordinated.  Seems like RAW support would be available before the camera is released, not the other way around....

By @johnnybregar

Agreed. We all do.

The camera makers certainly update their own software which ships with the camera. But Adobe and other 3rd party software vendors are at the end of the line.

Keep in mind:

1. Camera makers have no incentive to cooperate with 3rd party software vendors like Adobe so it rarely happens.
2. The Raw file format in a new camera could be tweaked, tested and debugged until the very last second. Adobe and others prefer to wait until the format is locked and the camera ships before they begin preparing a Camera Raw update for that camera. Then they only have to do it once. I think I would do the same if I was Adobe.

Be even nicer if camera manufacturers would included Save to DNG in-camera. Then we would not need constant Raw updates to use the images from our brand new cameras. Unfortunately camera makers have never shown any interest in DNG. Perhaps they think it somehow constrains their innovation and competitive edge. Unfortunately, proprietary Raw formats are here to stay and consumers are resigned to constantly chasing software updates.

[p-jc4232360]

Recently purchased a Sony A7C2 camera. Found out ARW files from this camera are not currently supported in Lightroom Classic. A solution offered was to update Lightroom to v 15.5? Found it on Adobe website and downloaded it but no idea how to update Lightroom Classic as it still shows the 12.5

[Jao vdL]

The re is no lightroom version 15.5 so not sure where that came from. You might be referring to camera raw which is currently at version 16 and is a plugin for Photoshop - nothing to do with Lightroom and so won't help you. For your camera you need Lightroom v13 (https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html ) which should be released any moment now since the page linked above was just updated with that info so I would expect it to also be released today. So keep checking the creative cloud app and hopefully Adobe indeed releases it today.

[p-jc4232360]

Many thanks much appreciated!

[pratap328319550u60]

CR3 files from Canon EOS 200D Mark 2 is not recognized by Lightroom android. Request for you to work on a version to recognize CR3 files from Canon 200D Mark 2 soon. 

[John Waller]

The EOS 200D Mark 2 is a 4 year old camera so support has been available for a long time.

What exactly happens when you try to import Raw files from that camera?

Does this Adobe article help at all?

https://helpx.adobe.com/lightroom-cc/kb/unable-to-import-raw-android.html

[pratap328319550u60]

Hi, once i move the  CR3 RAW file from the camera to Mobile, i try to upload it to Lightroom but it does not recognize the files at all. But when i try downloading a random CR3 file from net it is able to recognize it. When i checked some online forum earlier it said CR3 files from Canon EOS 200D MARK 2 is not compatible. But recently Lightroom has updated to the compatible cameras and i am able to see 200D. But still the issue persisits even after i have updated lightroom