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Daniel Albarran SA&A
Daniel Albarran SA&A
Inspiring
October 22, 2022
Question

A tooltip related to a text entry box appears in published course

  • October 22, 2022
  • 1 reply
  • 325 views

Hi everyone. I did a series of text entry boxes in four consecutive slides. The problem is that in the fourth entry box, when visiting a second time such slide, a tooltip with previuosly entered data  appears, but I don´t want it. Funny thing is that in the three previuos boxes no tool tip appears. In all cases, the "retain text" is unchecked. Why in the last box the tooltip appears? Any hint?

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 22, 2022

    That small tooltip does not look like it belongs to the Text Entry Box to me.  It looks like the tooltip appeared in the original software application just as the capture was being taken.  Sometimes a capture will also pick up a rollover object and include it as a part of the background graphic on a separate frame.  So, effectively you are seeing a very short video clip where the end of the clip shows this tooltip.

      Daniel Albarran SA&A
      Daniel Albarran SA&AAuthor
      Inspiring
      October 22, 2022

      Thanks for the answer. The capture comes from a client´s Word document, it has no tooltip captured. The tooltip appears when, practicing for a second time the exercise, you start typing in the text entry box; it suggests the data that you entered the first time. My client doesn´t want such tooltip; the previous text entry boxes don´t have such problem, but this last one does, even when it has the same parameters then the previous ones. It happens with the two browsers I have: Chrome and Edge; perhaps it has something to do with the configuration of the browsers. I think I´ll check what happens if I put the slide "alone" (not as the final box in a series of boxes), or maybe trying the arrangement (layering) of the objects. If I find something I´ll let you know.  

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      October 22, 2022

      What happens if you delete that fourth text box and reinsert it?  Does the tool tip then reappear?

       

      Does that third text box have the Hint option selected?  If so, turn it off.  (The hint caption may be set up to show the variable associated with the text box.)

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