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B
bsundberg
Participating Frequently
May 18, 2015
Answered

Animate file in Captivate working on Mac but not Windows. Why?

  • May 18, 2015
  • 1 reply
  • 271 views

I built a custom rollover tooltip in Edge Animate and then imported the .oam file into Captivate. I chose this route because the final output of the Captivate lesson will be HTML5, and the built in Captivate tooltip learning interaction only works with a .swf output. Plus I wanted the fancy animation effect

Here's the thing. The tooltip works and functions marvelously on my Mac when viewing the outputted Captivate file in Chrome and/or Safari browser. When trying to view the same Captivate file in Chrome, Firefox, or IE on a Windows OS it's a complete failure. Why is that? This is important because I work on a hybrid team where there is a mixture of OS X and Windows OS's, plus there's no telling of the variety of OS's that will be used for interacting with my Captivate lessons.

So here's my question: why is the tooltip working on OS X perfectly, but a complete dud on Windows?

Please feel free to download the zipped Captivate file here.

Please feel free to download the zipped Animate filer here.

This topic has been closed for replies.
Correct answer RodWard

Have you tried uploading your HTML5  content to a web server and viewing it from there on both OS platforms?  Viewing any HTML5 content from a local drive is not usually going to yield the best results.

1 reply

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
May 19, 2015

Have you tried uploading your HTML5  content to a web server and viewing it from there on both OS platforms?  Viewing any HTML5 content from a local drive is not usually going to yield the best results.

B
bsundbergAuthor
Participating Frequently
May 19, 2015

Thanks Rod! That worked

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