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associating unique quiz failure messages with multiple choice selections in a quiz

New Here ,
Nov 22, 2021 Nov 22, 2021

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Hi. I am running Captivate 2019 and have a multiple choice quiz with 4 selections: (a), (b), (c), and (d). There is only one correct repsonse for the quiz, so there are 4 answers, 3 attempts, and 3 failure messages. I would like to have each incorrect selection display a unique failure message. I assumed that the error message for each response is associated with only that response, but what I am finding is that the failure messages display in a set pattern. For example, if a I set (a) as the correct answer and run the quiz, I get the same sequence of failure message---b, d, and c---regardless of which order of answers I select. (I tried all 6 combinations of incorrect selections of b, d, and c and get the same pattern of display of error messages.)

 

How do I associate a unique failure message for each wrong selection?  

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correct answers 1 Correct answer

Community Expert , Nov 22, 2021 Nov 22, 2021

Some important info is missing: are you talking about a MCQ with ONE or with MULTIPLE correct answers?

 

In the first situation (one correct answer) you can use the Advanced Answer feature, which allows to show a dedicated message for each answer. You will need to use the individual Properties panel for each answer, tab Options.

AdvAnswer.PNG

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Community Expert ,
Nov 22, 2021 Nov 22, 2021

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Some important info is missing: are you talking about a MCQ with ONE or with MULTIPLE correct answers?

 

In the first situation (one correct answer) you can use the Advanced Answer feature, which allows to show a dedicated message for each answer. You will need to use the individual Properties panel for each answer, tab Options.

AdvAnswer.PNG

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Thanks for your response. Sorry for the long delay in getting back to you. In the Properties panel for my quiz, I do not see the option "Show Feedback Message." Is that available in an update to Captivate? I am currently running Captivate 2019 (11.5.499). 

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Community Expert ,
Dec 17, 2021 Dec 17, 2021

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Indeed, you are not on the most recent release which was 11.5.5.553 (although today a subbscription only 11.8 is released).

However you didn't read nor watch the screenshot correctly. That option is NOT in the Quiz Properties, but in the Properties panel of the selected individual answer. In the screenshot you'll see that is from the panel 'Properties', not from 'Quiz Properties'.

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Oh, btw: my quizzes will have only one correct answer, no suffling or partial scoring of answers. 

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Here below is what I am seeing in the Properties tab when I select an incorrect answer. 

2021-12-17_12-25-34.jpg

 I do not see the "Show Feed Back" checkbox option. 

 

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Community Expert ,
Dec 17, 2021 Dec 17, 2021

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That is the only type of question where you can use Advanced Answers.

Your screenshot shows the Properties of a message, not of an answer. You need to select each answer separately and find the Options tab in its Properties panel.

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Doh! Finally got it---thanks for your help! 

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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Is it possible to mark a corrcct answer to close the thread and help other users?

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