Biteable within Captivate

Forum|Forum|4 years ago
March 15, 2021
2 replies
483 views

Hi, I am trying to import a biteable into captivate and when I do this, and preview all of the info isn't displayed, it's like it's outwith the screen size for the blank captivate project.

The biteable has been downloaded at 16:9 which is the default setting, the others are, 9:16, 1:1, 4:5 - can you let me know which of these I should be using to ensure compatibility within captivate.

Thanks

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Lilybiri

Brainiac

AFAIK Biteable produces a video (mp4?).

Resize the video in the Adobe Media Encoder so that it fits the resolution of your Captivate project. It is not just the width/height ratio which is important. You can choose any resolution you want in Captivate. But it is important for the file size not to have a video which leads to a very big file size.

J

jackieb26629005Author

Known Participant

Thanks for the info.

The file is an MP4 video, therfore I thought this would be compatible.

How do I choose resolution in captivate? Also will changing the resolution affect other screens within the overall project?

Thanks

Lilybiri

Brainiac

Ok thanks, all sounds quite comlpex.

How do I use the adobe media encoder from within captivate.

I didn't know about the fixed size in px for a blank project - how do I do this?

Thanks again

Whenever you create a new project (non-responsive) you'll be shown the previous size, and you can keep that size or choose another size. Are you completely new to Captivate?

You don't use the Adobe Media Encoder from within Captivate. You have to open it, drag the video to the application and the default conversion is already set to H264. You can choose the new size. Here is a link to the Help page for AME:

https://helpx.adobe.com/support/media-encoder.html?mv=product&mv2=me