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Known Participant
October 12, 2018
Question

Branching stopped working

  • October 12, 2018
  • 1 reply
  • 596 views

Hello,

I had successfully created some branching scenarios and everything was working fine. Then inevitably changes to the course were requested. I was making updates to the course. I published and tested in the LMS. I noticed that one of the branching scenarios wasn't working but in captivate it's linked to the right slides.

I have cleared the cache. I have duplicated the slide and deleted the old one in hopes that it would get rid of the error. I have re-linked the slide to the slide it needs to go to. Nothing works. It doesn't work  in any preview mode. And now more branching scenarios are failing upon subsequent previews. The changes I made (if it matters) were to add quiz questions and some survey questions.  All the linear navigation works up until my branching scenarios (for now at least)

Please help.

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1 reply

Known Participant
October 12, 2018

I've also duplicated the project. Closed out of captivate completely and restarted my computer.

Lilybiri
Brainiac
October 12, 2018

It looks like a problem linked with the Quiz settings. Do you allow Backwards navigation? Did you change the option for 'Required'? 

Known Participant
October 16, 2018

Thanks for your reply. I'm attaching a screenshot of the quiz settings. I have a quiz section and then branching scenarios that are scored. My next thought is to make the quiz section knowledge checks. The branching worked fine until I added the quiz questions. I'm really stumped. I remember someone asking a similar and I think you said it had something to do with the quiz scope? But I'm just guessing at this point. As always, thanks for your help!