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B
briec21342685
Inspiring
September 14, 2016
Question

Breakpoint views not showing in Preview browser

  • September 14, 2016
  • 1 reply
  • 567 views

I am creating a responsive project in Captivate 9.0.2.421. 

I want to preview the project in a browser window, but when I go to Preview--->Project, only the largest breakpoint is displayed, not the other 4 breakpoints. It was working fine a couple of days ago, but not it's not. Any thoughts?

Visuals

My responsive project in Captivate with 5 breakpoints:

screen-shot-2016-09-14-at-9-03-45-am

My project in the Chrome browser using preview--->project. Note how the other 4 breakpoints at the top are missing, as well as the bar to move between all sizes at the top. 

screen-shot-2016-09-14-at-9-04-28-am

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Brainiac
September 14, 2016

When installing the patch, did you Clean Preferences and delete the Layouts folder in Public Documents?

B
briec21342685Author
Inspiring
September 15, 2016

I'm not sure what you mean by this. Could you give me some more info?

One thing I forgot to mention—This issue is not happening with the other Captivate project I am working on. 

D
Adobe Employee
DevrajGP
Adobe Employee
September 22, 2016

Hi Brie,

Please delete preferences by double clicking the file in the below location

C:\Program Files\Adobe\Adobe Captivate 9 x64\utils\CleanPreferencesWin.bat

And preview project. This should fixyour issue.

 

-Devraj

Adobe Captivate Team

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