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Participating Frequently
August 14, 2016
Question

Can't add new drag and drop interations in Captivate 9

  • August 14, 2016
  • 3 replies
  • 348 views

I'm a very new user to Captivate and am editing the drag and drop interactions on a number of slides.  On one day,  the OK button on 'Set Correct Answers'. will add the new rows or answer sets I've entered,   The next day, I try to do the same thing and nothing happens when hit OK - no error, just sits there until I cancel.  I can't tell what factor I've introduced to cause this to happen.

Any ideas?

Thanks - Steve Rothenberg

    This topic has been closed for replies.

    3 replies

    SJRPMPAuthor
    Participating Frequently
    August 26, 2016

    The problem I was having was almost certainly due to having some deleted drag sources and drop targets that were affecting the behavior of new drop targets and drag sources that I had added.

    Adobe Employee
    August 16, 2016

    Hi Steve,

    The problem could be, your Drag and drop matching on slide is not in sync with the matches set in "Set Correct Answers". You might see the warning icon as similar to the image i have attached with this post. So please find such an entry and delete that row or correct the matching.

    The above conditions might be happening to you when you try to delete a drop target or drag source from the DND configured slide.

    Thanks

    Devraj

    Adobe Captivate Engineering Team

    SJRPMPAuthor
    Participating Frequently
    August 16, 2016

    Hi Devraj – Having read your comments, I am quite sure now that I can solve my problem.  Thank you so much!

    Steve

    Lilybiri
    Legend
    August 14, 2016

    Are you using the wizard or the D&D panel? You cannot use all type of objects for drag sources nor drop targets. Which objects did you use? And please, tell which version you use?

    SJRPMPAuthor
    Participating Frequently
    August 14, 2016

    I'm using the D&D panel, and its 9, forgot to mention it first time.  Using text captions as drag sources and smart shapes as drop targets

    Lilybiri
    Legend
    August 16, 2016

    Thanks for the information, and between your help and others I think I have what I need to know!

    Steve


    I took out your personal credentials, this is a public forum and not everyone is well intentioned (spam).

    Please could you briefly explain the solution? For the sake of other users.?