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nadinek79579814
Participating Frequently
April 25, 2023
Question

Captivate 11.8 dropdown issue an image icon appears in HTML5 preview

  • April 25, 2023
  • 2 replies
  • 928 views

Hello, Thank you for all your helpful tips.

However I am facing an issue with the Dropdown preview in Captivate 9. An icon like a picture icon appears (like below) in the HTML5 preview in the dropdown before clicking on it.

Do you know how to resolve this.

Thank you in advance

    This topic has been closed for replies.

    2 replies

    N
    nadinek79579814Author
    Participating Frequently
    April 28, 2023

    Yes, my course is in french.
    Thank you so much for your time and support.

    Lilybiri
    Lilybiri
    Brainiac
    April 28, 2023

    Did you try out my suggestion to put some spaces before the words to make them longer?

    N
    nadinek79579814Author
    Participating Frequently
    April 28, 2023

    Yes, actually, that what I was doing first, to put spaces before the words, and then I saw the issue (the icon that appears on preview), and after that I removed the spaces before the words. But it didn't resolved.

    Lilybiri
    Lilybiri
    Brainiac
    April 25, 2023

    I would like to help you but need some more explanation:

    • Are you indeed still on that old version 9? Please check the full version number under Help, About Captivate. The most recent version (for Windows) is 11.8.1.
    • Where did you take this screenshot? Is it in a quiz slide of the type 'Fill-in-the-Blank'? Or is it a screenshot of the Dropdown learning interaction?
    • What is in the dropdown list? Could you open it an insert a screenshot? A good idea for a dropdown list is to have the longest word at the top.
    • Is this happening in a responsive or a non-responsive project?
    N
    nadinek79579814Author
    Participating Frequently
    April 26, 2023

    Hello,
    - I am working on the version 11.8.0.586
    - It is from a question slide "Fill-in-the-blank" where I selected "Dropdown List" instead of "User input".
    - It is a non-responsive project
    - And I don't know why sometimes the icon appears and sometimes not
    This SCORM package is being published on Moodle as well and the same issue is happening on several browsers

    Lilybiri
    Lilybiri
    Brainiac
    April 26, 2023

    En français ou en anglais?

    That version seems to be rather buggy... from what I have read. 

    I see that you did put the longest word on top, so that workaround is not working. Can you try to put some spaces before the words, that has worked in the past for some users? Personally I never use FIB questions but replace them by custom questions using scored and validated Text Entry Boxes. Reason: since over a decade there have always been problems with this type of quiz slide, and it doesn't allow partial scoring.

     

     

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