Captivate 2019 XML export - import for localization not working
I am currently using the latest version of Captivate 2019 (11.0.0.243) on which I have finished creating a new course.
As this needs to be translated into several languages, I tried two ways:
1) Export Project Captions to Word: The output format is not practical, as it retains the formatting used within Captivate, meaning I for example have some of the text to translate that is invisible (it is using a white font in CP and therefore doesn't show in Word - I would need to change the colour in Word, translate, then change back to white before re-importing into CP for it to be correct in the course)
2) Export XML: The export works fine and it is really not difficult to translate directly within the XML (better in fact, as it avoids changing text settings by mistake)
My issue is the following: When I try to import XML back, it doesn't work, as I receive a message stating "Cannot import XML". I tried importing into the existing course file, into a blank project and into an empty responsive project (my course is responsive), but I get the same result each time. Furthermore, this is not due to any changes in the XML file during translation, as I tested by trying to import the XML file I had just exported from Captivate.
