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Sundaycall
Participating Frequently
June 25, 2016
Answered

Captivate 9 - LMS completion issues and quiz preferences

  • June 25, 2016
  • 1 reply
  • 8776 views

Hi

Having a nightmare.  I've developed a single course with multiple simulations.  However I don't need quiz slides or knowledge checks.

I've attempted to publish to an LMS under SCORM 1.2 settings.  The completion criteria I want is a percentage of slide views (e.g. 70%).

The course publishes and runs smoothly on our workplace LMS - however - after running through the entire project and closing our system is failing to register the course as 'Completed'. We get values of NOT EVALUATED instead.

I've attempted adjusting the completion criteria, even to the minimum of "USER ACCESS" but still no joy.

Has anyone else had this problem?

Many thanks in advance!!!

This topic has been closed for replies.
Correct answer RodWard

Not wrong, wouldn't have attach so many points (if the LMS is one that doesn't like to have a score over 100pts) because the amount is not important at all: you ask to report percentage.

To exclude possible corruption of the file, or possible mess up with quiz/score slide, could you create a short project, just having one scored button, and with the same Reporting settings to see if the result is as you expect? It is a way to check your settings


If there's no quiz in the project I just usually set the Quiz > Settings to:

Status Representation = Incomplete - Passed/Failed

Success/Completion Criteria =  Slide Views (and set the percentage to something that is guaranteed the user will view)

Leave Quiz is Passed deselected (since there is no quiz.

Data to Report =  Percentage (which is actually a bit meaningless if there is no quiz)

In SCORM Cloud I always get the Completion and Success this way.

1 reply

Lilybiri
Lilybiri
Brainiac
June 25, 2016

First you have to find out if the issue is due to Captivate settings or to the LMS. Can you upload to SCORM Cloud? It is possible from within Captivate 9 (see Preview options). If it works well on SCORM Cloud, you are sure it is not due to Captivate settings.

Slide views can be tricky, not all slides are totally viewed which may lead to wrong interpretations. How did you choose that 70%? Do you have branching in the course?  A workaround that I am sometimes using is to add a scored button (or other interactive object) on the last slides that has to be visited at the end (can be solved with navigation), and add the Quiz Passed (100%) as extra criterion.

S
SundaycallAuthor
Participating Frequently
June 25, 2016

Hi - thanks for responding

I have been testing using the SCORM cloud preview after several failed attempts with our LMS.

The course is linear but contains a lot of simulations but no branching.  I've tried adding a scored button on one of our final slides (reporting - include in quiz)

But still no joy.

As I make my way through the SCORM preview I'm finding my interactions in the sims seem to be counting towards the course's score

Yes - the completion status is coming back as 'Completed' - it has in previous tests that still cased issues on our LMS - it's the satisfied status I believe is causing the issue and am at a loss

FrancoisK
FrancoisK
Known Participant
July 16, 2021

I know some LMSs won't give you completion unless you add a scored button but SCORM Cloud isn't one of them. You shouldn't need the button to get completion with SCORM Cloud.

If SCORM Cloud isn't marking the module as Completed when you have it set to 70% then that usually means the learner can reach the end of the module without visiting enough slides to tick off that 70% requirement.  That may mean that there are a bunch of slides they never have to visit which tip the scale below the required percentage.  (However, the original poster seems to indicate there is no branching in this module.)

A good way to test if not enough slides are being completed is to keep reducing the required percentage down until you DO get completion.  Try putting it at 25% or something and see what happens.  Another way is to download a free trial version of the TickTOC widget and set it to mark off ALL of the slides when you reach the final slide in the project to see if that means the LMS marks the module completed.

I see course developers getting hung up on the "Satisfied" status as if that equates to the same thing as Completion. It's not. Satisfaction metrics are related to Activity Objectives in SCORM.  Satisfaction metrics for the activity as a whole relate to the "primary objective".  If you don't have a quiz or scored components in your course that equate to some kind of objective, then your LMS may see nothing to mark as being satisfied.  If all you are really interested in is that the learner completed the module, your completion status is enough.

And like I stated above,  SCORM Cloud still usually marks a module as completed (despite not having a quiz) if you've set it up correctly.


Good day

We are experiencing some reporting issues with our LMS systems, who use SCORM 1.2.

It basically boils down to this:

 

The newer versions of Captivate do not include a masterscore in the imsmanifest file, and so my SCORM files do not send the score to the LMS; the LMS does not display the pass mark or the user's quiz score, and one of our systems therefore does not supply the certificate once the user is done (our newer version does not have an issue supplying the certificate, but I do not have the technical knowledge as to why).

 

The LMS does seem to pick up whether the user has passed / failed the quiz, but does not report score.

 

The current workaround is manually adding the masterscore code into the imsmanifest file... for each project... each time there are changes too...

And our clients have to do the same for each course they create.

 

I have been informed that:

"This thing about the masteryscore has been long recognised as a somewhat ambiguous area in the SCORM 1.2 standard and the issues it caused was one of the reasons masteryscore did not make it into the SCORM 2004 standard when it replaced SCORM 1.2..... The usual fix suggested when you encounter an LMS that suffers with this problem is to change the settings to SCORM 2004 because this does not use or require masteryscore."

 

Does this mean our only solution is updating both our LMS systems to use SCORM 2004?

Or are there workarounds within Captivate itself which will fix this for both us and our client's making use of our LMS platforms?

I am going to see what implementing the settings discussed in your thread above will do, but would really appreciate it if you, the experts, can give me a solution, or otherwise an explanation I can then take to the technical people on our side, serving as a solid reason why we should update our systems.

 

Kind Regards

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