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Participating Frequently
June 25, 2016
Answered

Captivate 9 - LMS completion issues and quiz preferences

  • June 25, 2016
  • 1 reply
  • 8776 views

Hi

Having a nightmare.  I've developed a single course with multiple simulations.  However I don't need quiz slides or knowledge checks.

I've attempted to publish to an LMS under SCORM 1.2 settings.  The completion criteria I want is a percentage of slide views (e.g. 70%).

The course publishes and runs smoothly on our workplace LMS - however - after running through the entire project and closing our system is failing to register the course as 'Completed'. We get values of NOT EVALUATED instead.

I've attempted adjusting the completion criteria, even to the minimum of "USER ACCESS" but still no joy.

Has anyone else had this problem?

Many thanks in advance!!!

This topic has been closed for replies.
Correct answer RodWard

Not wrong, wouldn't have attach so many points (if the LMS is one that doesn't like to have a score over 100pts) because the amount is not important at all: you ask to report percentage.

To exclude possible corruption of the file, or possible mess up with quiz/score slide, could you create a short project, just having one scored button, and with the same Reporting settings to see if the result is as you expect? It is a way to check your settings


If there's no quiz in the project I just usually set the Quiz > Settings to:

Status Representation = Incomplete - Passed/Failed

Success/Completion Criteria =  Slide Views (and set the percentage to something that is guaranteed the user will view)

Leave Quiz is Passed deselected (since there is no quiz.

Data to Report =  Percentage (which is actually a bit meaningless if there is no quiz)

In SCORM Cloud I always get the Completion and Success this way.

1 reply

Lilybiri
Legend
June 25, 2016

First you have to find out if the issue is due to Captivate settings or to the LMS. Can you upload to SCORM Cloud? It is possible from within Captivate 9 (see Preview options). If it works well on SCORM Cloud, you are sure it is not due to Captivate settings.

Slide views can be tricky, not all slides are totally viewed which may lead to wrong interpretations. How did you choose that 70%? Do you have branching in the course?  A workaround that I am sometimes using is to add a scored button (or other interactive object) on the last slides that has to be visited at the end (can be solved with navigation), and add the Quiz Passed (100%) as extra criterion.

Participating Frequently
June 25, 2016

Hi - thanks for responding

I have been testing using the SCORM cloud preview after several failed attempts with our LMS.

The course is linear but contains a lot of simulations but no branching.  I've tried adding a scored button on one of our final slides (reporting - include in quiz)

But still no joy.

As I make my way through the SCORM preview I'm finding my interactions in the sims seem to be counting towards the course's score

Yes - the completion status is coming back as 'Completed' - it has in previous tests that still cased issues on our LMS - it's the satisfied status I believe is causing the issue and am at a loss

FrancoisK
Known Participant
July 19, 2021

No, both the systems use SCORM 1.2, hence my question whether our only solution is updating both our LMS systems to use SCORM 2004?

 

Or are there workarounds in the Captivate settings?

 


Our Technical guy says apparently 2004 is not widely used, and has its own issues?

 

So our preference would be to keep using 1.2, if there are adjustment in settings we can do within Captivate itself, or if there are minor adjustments we can make within our system perhaps to configure the score differently?

 

I was told by another company, along with the information I posted in my first post, that:

"The masteryscore is not mandated by the SCORM 1.2 standard.  The standard talks about it and says the IF you use it, then you have to make sure it matches with the Raw Score being reported by the course.  So, it’s just one way that SCORM can be configured, not the ONLY correct way.

 

The problem with SCORM 1.2 was that there were too many such ambiguities written into the standard and each LMS vendor is free to interpret the SCORM standard any way they like."

 

Is there a minor adjustment we can make to our LMS systems within 1.2, without adversely affecting the current courses already on there, as well as courses published by other software like Articulate?

 

The technical advice will be greatly appreciated!