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Participating Frequently
March 13, 2023
Question

Carousel image not displaying when changing state

  • March 13, 2023
  • 1 reply
  • 2340 views

Hello everyone,

I have a problem that I have not been able to troubleshoot, and I hope that someone here will be able to help me.

 

I have created some carousels, and each panel on the carousel contains an image and some text. When I test the carousels, I can click the right arrow and progress forward through as expected. When I click the left arrow to go back through the carousel, everything works until I get to the default slide (which is the first slide when viewing the carousel from the start). The text displays, but the accompanying image does not. I am attaching screen captures that show the following: the default state, the state that displays when I click the right arrow, and then the default state as it displays when I go back to it using the left arrow.

For reference, I am using Captivate 2019 and have installed the most recent update. My project is not responsive.

 

I've attached screen shots that show the following:

-state_view.jpg: the state view, so that you can see how the text and image are part of the same state (this is from an Adobe template, called Rhapsody)

-carousel_default_state1.jpg: this is how the default state looks when I build the project

-carousel_progress2.jpg: this image shows that when I click the right arrow, the carousel behaves properly

-carousel_3.jpg: this image shows what happens when I click the left arrow and return to the default state. The text is fine, but the image does  not display

-

Any help is appreciated. I am going a little bit crazy trying to figure this out!

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    1 reply

    Lilybiri
    Legend
    March 13, 2023

    Can you show a screenshot of the Timeline, and of the Object State panel, please?

    Meanwhile I'll have a look at this Ready-to-go slide from the Quick Start Project 'Rhapsody' to check the setup of the actions. I found two slide: Slide Show 01 and Slide Show 02. Which one did you use?

    You didn't answer my question if the published output I showed in the eLearning community is doing what you want? 

    Carousel

     

    Participating Frequently
    March 13, 2023

    Your published output does show what I am trying to achieve.

     

    In the Rhapsody project, I used Slide Show 01.

    Attached are screen captures of the Timeline and Object State panel.

     

    Thanks!

    Lilybiri
    Legend
    March 13, 2023

    You are correct---my carousel has 4 states, not 5. In the State View, I deleted the unnececessary state, and then I edited the script for the right arrow. I am attaching screen shots of the following:
    1- the "on enter" script, which sets up the carousel

    2 - the if\then script for the right arrow

    3 - the else script for the right arrow

     

    I did not understand the purpose of the pause in the "set carousel" script, but I kept it because it was in the template so I thought it served a purpose that I had yet to learn about.


    Just a tip: for a conditional action please show the Preview window for screenshots? You open it with this button:

    You see the THEN/ELSE part both at the same time.

    You took out several commands from the ELSE part of the right button. This is the Original action in the Preview window:

     

    Why do you use 'Stop Triggered Audio'? That command can only stop audio which has been started by using the command 'Play Audio'. I thought that you would have slide audio, which cannot be stopped by this command. If you will not use Slide audio, but 'Play Audio' you don't need to increase the slide duration at all.

    I already told to take out the Pause command from the On Enter action.

    Did you edit the left button action as well?