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jenniferf33722013
Participating Frequently
March 13, 2023
Question

Carousel image not displaying when changing state

  • March 13, 2023
  • 1 reply
  • 2340 views

Hello everyone,

I have a problem that I have not been able to troubleshoot, and I hope that someone here will be able to help me.

 

I have created some carousels, and each panel on the carousel contains an image and some text. When I test the carousels, I can click the right arrow and progress forward through as expected. When I click the left arrow to go back through the carousel, everything works until I get to the default slide (which is the first slide when viewing the carousel from the start). The text displays, but the accompanying image does not. I am attaching screen captures that show the following: the default state, the state that displays when I click the right arrow, and then the default state as it displays when I go back to it using the left arrow.

For reference, I am using Captivate 2019 and have installed the most recent update. My project is not responsive.

 

I've attached screen shots that show the following:

-state_view.jpg: the state view, so that you can see how the text and image are part of the same state (this is from an Adobe template, called Rhapsody)

-carousel_default_state1.jpg: this is how the default state looks when I build the project

-carousel_progress2.jpg: this image shows that when I click the right arrow, the carousel behaves properly

-carousel_3.jpg: this image shows what happens when I click the left arrow and return to the default state. The text is fine, but the image does  not display

-

Any help is appreciated. I am going a little bit crazy trying to figure this out!

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    March 13, 2023

    Can you show a screenshot of the Timeline, and of the Object State panel, please?

    Meanwhile I'll have a look at this Ready-to-go slide from the Quick Start Project 'Rhapsody' to check the setup of the actions. I found two slide: Slide Show 01 and Slide Show 02. Which one did you use?

    You didn't answer my question if the published output I showed in the eLearning community is doing what you want? 

    Carousel

     

    J
    jenniferf33722013Author
    Participating Frequently
    March 13, 2023

    Your published output does show what I am trying to achieve.

     

    In the Rhapsody project, I used Slide Show 01.

    Attached are screen captures of the Timeline and Object State panel.

     

    Thanks!

    Lilybiri
    Lilybiri
    Legend
    March 13, 2023

    Why did you increase the duration of the slide so much? Everything happens in the first 1.5secs because there is the pausing point of both buttons.

    Reason of your problem: the tracking variable and lack of documentation for the Quick Start Projects. I have written multiple blogs to offer at least some help, but I never did for the slide shows because personally I always create the actions myself. 

     

    Did you edit any advanced action? The original multistate object in Show_01 has 5 states. That is also the case for your project? I see only 4 states in the screenshot.

    That Quick Start Project was created before images could be used as buttons and not updated to 11.5/11.8. That is the reason for the shape over an image, which is now obsolete and causes issues in the action. 

    There is an On enter action which is weird: it has a Pause command, which makes no sense at all since the slide is paused by two buttons. Moreover something is wrong with the hide/show for the shape/image duos:

    You see that both left shape button and image should be hidden, but the right image is hidden and the left one is shown?

    Did you correct this? Or do you use arrow images as buttons and take out the shape button?

    That still doesn't explain why the Image in the state is not appearing when going back to the Normal state. In the original slide that is not happening for me, all the added objects to the state appear. Maybe add another screenshot with the Normal state selected on the stage. I want to see the red selection rectangles of the added objects.

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