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celiamc187
Known Participant
March 10, 2020
Question

Characters' Assets preview images broken links

  • March 10, 2020
  • 1 reply
  • 263 views

In Captivate 2019, when I go to Media>Characters>Get Free eLearning Assets>Character Library and choose a category, the thumbnails are all broken links and the names, no images.  Any thoughts?  Thank you

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    March 10, 2020

    Which version of CP2019? Do you have the Assets panel or not?

    C
    celiamc187Author
    Known Participant
    March 10, 2020

    The first version?  Got it as Captivate 2019 when it came out.  If by "Assets panel" you mean the drop down option "Assets" in Characters, then yes.  If no then can you tell me more?  Thanks

     

    Lilybiri
    Lilybiri
    Legend
    March 10, 2020

    Please give the full version number, even though you are sitll on 11.0, even in that first versoin bug patches were released. Are you sure that you have installed the eLearning assets? Look under Public Documents if you are on Windows, Adobe folder.

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