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ClaudirSegura
Known Participant
August 8, 2022
Question

Code Expiring and Trial mode in Adobe Captivate

  • August 8, 2022
  • 1 reply
  • 236 views

Dear Sirs,

 

My license number has inexplicably expired, even though when I received the code, I was told it would expire in December. I received a new number from Adobe but I can't find where to enter the new code. I have already signed out, than back again but i couldn't do it.

I need your help because I'm in the middle of preparing a presentation and Captivate's still in Trial mode.

Thank you very much

    This topic has been closed for replies.

    1 reply

    Paul Wilson CTDP
    Paul Wilson CTDP
    Community Expert
    August 8, 2022

    You no longer need to enter serial numbers if you are on a subscription. Merely signing in with the Adobe ID associated with your Captivate license should be enough. You can email Adobe at CaptivateHelp@adobe.com for assistance.

    Paul Wilson, CTDP
    C
    ClaudirSeguraAuthor
    Known Participant
    August 10, 2022

    Thank you so much Wilson. I'll check if anything happens!

     

    Best Regards

     

    Claudir

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