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Known Participant
January 12, 2016
Answered

conditional action switched to standard action - why?

  • January 12, 2016
  • 1 reply
  • 806 views

I'm working with a great deal of conditional actions in my file (rushed deadline, will spend time learning shared actions soon). All of my conditional actions on the slides were working, but I've had to add a few items here and there, so I've been revisiting the actions to add some show/hide lines. I've updated 2 slides with no problem, now on my third slide all 3 of the conditional actions I had created have changed somehow to standard actions. I'm not sure what I did to make this happen, but I need to not do it again. Can anyone provide insight?

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Correct answer Lilybiri

If this is Captivate 9, which I suspect from the issues you are mentioning, please install this hotfix:

Hot fix | Adobe Captivate 9 issues

1 reply

Lilybiri
LilybiriCorrect answer
Brainiac
January 12, 2016

If this is Captivate 9, which I suspect from the issues you are mentioning, please install this hotfix:

Hot fix | Adobe Captivate 9 issues

Known Participant
January 13, 2016

so I got help from IT to install this fix, but now when I try to preview my project I'm getting this error:

I'm not sure what to do now. Have you seen this before with this fix?

Lilybiri
Brainiac
January 13, 2016

Did you clear the Preferences? You can still do it now, use the CleanPreferences... file for your OS. You can find that file in the subfolder 'Utils' of the Captivate installation folder.

There are some issues with the latest Flash player (released end of December). Did you upgrade the Flash player at the same time?