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teresah9791625
Known Participant
December 12, 2016
Question

Continue button on test results not working in Captivate 9

  • December 12, 2016
  • 1 reply
  • 1005 views

On the test results page, I have to click the Continue button twice to get it to navigate correctly. If I click it once it just sits there. I saw some earlier post about a bug in captivate? Anybody have any suggestions?

Thank you,

Teresa

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    1 reply

    Lilybiri
    Legend
    December 12, 2016

    Can you post a screenshot of the timeline of the score slide, and of the actions for 'Passing Grade' and 'Failing Grade' from the Quiz, Preferences?

    teresah9791625
    Known Participant
    December 12, 2016

    Ok, so I was getting your screenshots and I turned off the Show Main Master Slide Objects checkbox on the Test Results slide because I did not want to send that and I just decided to test and the Continue button worked. So there is some issue with what I have on the Main master slide object. I had two smart shapes that I used as buttons on the Main master Slide, I removed these from the master slide and now the Continue button works. So there must be an issue with having a smart object button on the main master slide on the test results page

    teresah9791625
    Known Participant
    December 12, 2016

    That is not normal, are those shape buttons pausing on the main master slide? Did you change the actions on Quiz Preferences? Since you have them on the score slide, I suppose they are on the main master slide. You could put them only on the content master slides, bit more work, but that way they will not be on the score slide which has a dedicated master slide. You can also have those buttons on the first slide, time them for the rest of the project, always on top. That way you can hide them on quiz/score slides.

    Do you need them to pause really? Maybe, if those are Next/Back buttons, at least one should pause. You don't need those on quiz/score slide at all.


    It was an exit and help button that was supposed to always be available. I had originally put on master slide because I had a problem with slides continuing before user clicked next. So the paused button on Master fixed that. I think I can remove them from test Results screen.

    Thank you for your help,

    Teresa