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course built in 7 opened and saved in 9

New Here ,
Sep 27, 2016 Sep 27, 2016

Hi

I have picked up 3 courses that were originally built in Cap 7 and I have opened and saved them in captivate 9. Some of the interactions the builder had created do not work in cap 9.

Is there any way I can open the source files in cap 7 after saving them in 9 ? please help.....

Jane

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Community Expert ,
Sep 27, 2016 Sep 27, 2016

Yes.  Update the Learning Interactions.  If Captivate does not offer you the option, then you'll need to delete those previous version Interactions and replace them with ones that came with Captivate 9.

It's one of the downsides of using Learning Interactions that they sometimes will not work with later versions of Captivate.  But they're constantly being updated...even within the same version of Captivate.

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New Here ,
Sep 27, 2016 Sep 27, 2016

I thought that might be the case - OK I will have to re do the interactions

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New Here ,
Sep 27, 2016 Sep 27, 2016

I have reset all the slide interactions however there are some buttons that are not working - eg when I click on button no 6 it takes me to the next slide. I have set up the advanced action as below on button 6 which is consistent with other modules but it doesn't show the information and jumps to the next page ....any idea why this might be happening.

Jane

sshot1.png

shot3.pngshot2.png

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Community Expert ,
Sep 27, 2016 Sep 27, 2016

There is a command Pause that could replace the first statement

Are you sure the second var is correctly populated, it is used for

micronavigation

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New Here ,
Sep 27, 2016 Sep 27, 2016

yes the other buttons work they have the same variables except different frame postion number, it just seems to be that button and its the same on other slides. It works in Captivate 7 but doesn't work in Captivate 9 on this particular button

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Community Expert ,
Sep 27, 2016 Sep 27, 2016

Did you check the value of that user var by inserting it in a text

container? Or delete the button and recreate it, including the action?

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Adobe Employee ,
Sep 28, 2016 Sep 28, 2016

Jane,

Have you updated to the latest version of 9? Sounds like something may be up with that button. I'd probably recreate it from scratch - just in case something went haywire in the update.

You could also share the project with captivateHelp@adobe.com if you want eng. to have a look and see what's going on.

--Allen

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New Here ,
Sep 28, 2016 Sep 28, 2016

Thanks Allen I will try to recreate its very odd - everything seems to be in place

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Community Expert ,
Sep 29, 2016 Sep 29, 2016
LATEST

That was indeed also my advice in my last answer, since you seem not to have checked the value obtained for that user variable.

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