Deactivate Captivate on old computer, activate on new computer.?

Forum|Forum|5 years ago
August 23, 2020
2 replies
902 views

So, I have installed Captivate on my new computer. It says I need to decactivate it on the old computer (which it never worked there). How do I decactivate it?

I have looked all over on my plans and products. But I can not find where to deactivate it on the old computer.

Anyone have an idea?

Kenn.

Activation

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Correct answer Lilybiri

I suspect you are talking about a perpetual license, not a subscription license.

Personally I have a subscription license but if my memory is correct, you had to deactivate on the old system from an option in the Help menu. You could have only 2 activations on the same license.

LilybiriCorrect answer

Legend

I suspect you are talking about a perpetual license, not a subscription license.

Personally I have a subscription license but if my memory is correct, you had to deactivate on the old system from an option in the Help menu. You could have only 2 activations on the same license.