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sharvarir31455489
Participating Frequently
January 3, 2018
Question

Drag and drop glitch - While user does the second attempt, control jumps to next slide.

  • January 3, 2018
  • 2 replies
  • 1379 views

I am facing 2 major issues with drag and drop functionality in the published file which is not seen during Captivate preview:

Issue 1 - While user is performing the second attempt, control abruptly jumps to next slide.

Issue 2 - Though user has given the right answer, sometimes, Reset button, Submit button, Undo Button remains on the screen. (PFA for an example)

Please help.

This topic has been closed for replies.

2 replies

tracyprevite
Participating Frequently
November 25, 2020

I found it! I know this is years old, but if someone else stumbles upon this issue here is the solution. The one issue I know I can address is the jumping to the next slide when you don't want the slide to move.

 

Click on each destination, "Drop Target", in the D&D properties. Click the Format tab. In Effects, click Object Actions. Set each Drag Source Type action to "Pause". The Action will then show Stop project. Also, to avoid a user from adding more than one object to the Drop Target, uncheck Accept All, and select the Replace radio button.

 

This is Captivate 2019. Works in HTML5 in my testing so far.

tracyprevite
Participating Frequently
November 25, 2020
tracyprevite
Participating Frequently
November 25, 2020

Here is the video outside of the "search results": https://www.youtube.com/watch?v=XpUB_ObPy2I 

Lilybiri
Legend
January 3, 2018

Which version are you using? It is a German version, but I want to know the exact version number (under Help, About Captivate....).

For the correct answer: you can use the Success event to go to the next slide.

Do you use object actions in the setup of the D&D? Can you check the timing of the pausing button? Are all D&D objects on the slide from the start?

Are you publishing to HTML5 or SWF?

sharvarir31455489
Participating Frequently
January 3, 2018

Adobe captivate 2017

Lilybiri
Legend
January 3, 2018

Can you please answer the other questions as well?