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New Participant
May 20, 2022
Question

Getting "Update required.." error while installing audio pack from Captivate 2019

  • May 20, 2022
  • 1 reply
  • 140 views

I am getting "Update required" error whenever I am trying to install audio pack (Neo) from Captivate 2019. Can anyone please help me to resolve this issue.

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    1 reply

    Paul Wilson CTDP
    Community Expert
    June 6, 2022

    Often this type of error can be resolved by signing out of your Adobe Apps and then signing back in. Then try the installation again.

    Paul Wilson, CTDP