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donnau43075982
donnau43075982
Known Participant
November 10, 2020
Question

Interactive video option not appearing

  • November 10, 2020
  • 1 reply
  • 265 views

I pulled up Captivate this morning, and the interactive video option in the toolbar is not appearing. It was appearing a few days ago, so I'm not sure what's going on. I have version 9.0.2.437. I checked to make sure all my updates are current. 

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    1 reply

    Lilybiri
    Lilybiri
    Brainiac
    November 10, 2020

    Did you try to clean the Preferences? Normally any video inserted as slide video can be an interactive video, will have a Bookmarks and Overlay layer in the Timeline. You don't really need that button.

    donnau43075982
    donnau43075982Author
    Known Participant
    November 10, 2020

    I haven't done anything with the preferences. A couple of days ago, this icon was appearing on my toolbar, and now it no longer is. I don't see any options for making it an interactive video without this icon.  

    donnau43075982
    donnau43075982Author
    Known Participant
    November 10, 2020

    Just chatted with Adobe support, and this new feature is available in later versions. So, I'm downloading the latest version.

     

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