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Participating Frequently
September 10, 2021
Question

Interactive widgets not working in Chrome, firefox and Edge

  • September 10, 2021
  • 1 reply
  • 1703 views

Hi,

I am trying to use interactive widgets (e.g., accordion).. It shows up properly in IE brower, but not in Edge, Firefox and chrome... It keeps saying "Loading..." and then nothing appears.

 

Any suggestions?

 

Thank you

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Brainiac
    September 10, 2021

    Did you upload the Learning Interaction 'Accordion', the widget is incompatible with HTML/

    How did you test: locally after publishing, in preview, or after uploading to a webserver?

    Are you on the most recent version of Captivate,

     

    lagoon11Author
    Participating Frequently
    September 10, 2021

    I am using 11.5.1.499 version of captivate (2019).

    It works in preview, it works in IE browser after publishing. It does not work in Chrome, Firefox, & Edge after publishing.

    I also changed the "UseWidget7 " to 1. No joy.

     

    lagoon11Author
    Participating Frequently
    September 10, 2021

    Is there a work around? Thank you.