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lagoon11
Participating Frequently
September 10, 2021
Question

Interactive widgets not working in Chrome, firefox and Edge

  • September 10, 2021
  • 1 reply
  • 1703 views

Hi,

I am trying to use interactive widgets (e.g., accordion).. It shows up properly in IE brower, but not in Edge, Firefox and chrome... It keeps saying "Loading..." and then nothing appears.

 

Any suggestions?

 

Thank you

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Braniac
    September 10, 2021

    Did you upload the Learning Interaction 'Accordion', the widget is incompatible with HTML/

    How did you test: locally after publishing, in preview, or after uploading to a webserver?

    Are you on the most recent version of Captivate,

     

    L
    lagoon11Author
    Participating Frequently
    September 10, 2021

    For the accordion property Linkage it says "1_accordion.swf" . Is this the correct widget or should I use another accordion widget?

    RodWard
    RodWard
    Braniac
    September 11, 2021

    That depends.  How did you originally insert the accordion?  Was it via the Insert > Widget menu item?  Or via the big button for Interactions > Learning Interactions?

    The first method inserts an SWF widget.  The second shows you a dialog with HTML5-compatible widgets.

     

    Looking at the Linkage property is a bit deceiving because the interface dialog used to configure the widget is actually an SWF object, but it is NOT published with the final output.

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