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Participating Frequently
September 10, 2021
Question

Interactive widgets not working in Chrome, firefox and Edge

  • September 10, 2021
  • 1 reply
  • 1703 views

Hi,

I am trying to use interactive widgets (e.g., accordion).. It shows up properly in IE brower, but not in Edge, Firefox and chrome... It keeps saying "Loading..." and then nothing appears.

 

Any suggestions?

 

Thank you

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    1 reply

    Lilybiri
    Brainiac
    September 10, 2021

    Did you upload the Learning Interaction 'Accordion', the widget is incompatible with HTML/

    How did you test: locally after publishing, in preview, or after uploading to a webserver?

    Are you on the most recent version of Captivate,

     

    lagoon11Author
    Participating Frequently
    September 10, 2021

    For the accordion property Linkage it says "1_accordion.swf" . Is this the correct widget or should I use another accordion widget?

    RodWard
    Community Expert
    September 11, 2021

    Second method using the big buttons.


    OK.  That is the correct way.  Does the interaction work if you set your default browser to Chrome and then use the Preview in HTML5 method to view the content?   I'm willing to bet you a beer that it does work in Chrome when you view it this way. 

     

    This is because the Preview in HTML5 method creates a temporary localhost web server environment and HTML5 works best from a web server.  Modern web servers like Chrome and Edge enforce certain things that IE does not.  That's probably why you can play it locally from IE but not from other browsers.